Each PrivateServer can reach outer communication devices using its Trunk feature. This means that it's possible to connect PrivateServer to almost anything out there, if that device talks standards protocols as SIP. The outer communication design can be:
- FROM the PrivateServer TO the other PBX/Device
- TO the PrivateServer FROM the other PBX/Device
There is some pre-requisite to be filled in before we even start configuring. The most important one is the network connection, but we also got to take care of design, deciding either the number plan and the possible dial prefix.
It can sound awful or just pedantic, but it's necessary that both the devices (ie PrivateServer and the other one) can "see" each other, and not just in matters of ICMP Pings, but actually via UDP connection. This because the UDP connection will be the transport mean for the SIP Trunk. Thus please check out the UDP communication is possible on the network legs between the two devices. We suggest to let the whole UDP port range open.
2.1 Number Plan
Also this pre-requisite is often disattended or considered of less importance. This attitude is wrong, because without a clear and stated number plan we can really risk number overlapping which would lead to unexpected call routings and very nasty to debug issues. So please before you start just write down the telephone numbers you are providing to the PrivateServer device to be called and consider the impact of calling secure numbers on your own PBX.
2.2 Dial Prefix
To let either PrivateServer and the other device correctly route the calls to each other, we need to decide whether to setup a dial prefix or not. Consider that the behaviour for PrivateServer is to search in its own database for the number dialed. If the number is not present AND a SIP Trunk is on, then PrivateServer will route the call throught the SIP TRUNK, expecting that on the opposite side the other device would know how to deal with it. So if you mean to route specific numbers (let's say actual phone numbers) from a secure leg to your PBX and throught the PrivateServer, you better consider to add a routing dial prefix to make them acknowledged.
After you're done with pre-requisites, then you can start configuring the devices. These are the protocol specifications you need to be implemented and set up to make the devices talk each other.
3.1 SIP protocol support
The SIP Trunk would work on... SIP protocol. So it's mandatory that such protocol is supported by the PBX/device to which PrivateServer is connecting.
3.2 Registration/non registration
It doesn't matter if the device supports the registration or doesn't, as PrivateServer can be configured in either ways, but this is a feature to be noted in order to correctly configure the trunk on PrivateServer
The device must support the alaw/ulaw audio codec in order to be able to connect to PrivateServer.