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  • SESSION_TIMEOUT : pretty self explanatory
  • LOGOUT : The user performed a logout 
  • SUCCESS_INTERACTIVE / SUCCESS : these two events always come together and indicates a login has successfully performed. The former one points out the login happened through the web interface ("interactive"), the latter is a generic successful login log.
  • FAIL_USER_NOT_FOUND : the login used was not found among the users configured.
  • FAIL_CREDENTIALS_EXPIRED : the password or the credentials used are set as expired
  • FAIL_BAD_CREDENTIALS : wrong password

4.0.

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1.3 Call Detailed Records

Despite its name the CDR is a debugging and quality assurance facility. It saves all the calls status, meaning it is very useful to understand is something is going wrong with you Secure Call Service.

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  1. CALL: Usual call between two persons
  2. 3-WAY: Usual call (as above) with an added person during the call
  3. CONFERENCE: Conference call
  4. TRANSFER: Usual call that is transferred to a third person
The Call id is a number that identifies uniquely the call. It can be used to trace a call if it changes its nature (ie becoming a three-way call) or to group all the participants (ie in a conference room).

 

Info

It's possible to avoid any call record, as a Privacy option. To enable the "No-CDR" option, you just have to set the CDR Period to "DAY" and the duration to '0' (zero).

Warning

The above statement about the CDR Privacy option is true only for the DIRECT calls (which are the calls between two users). Conferences and 3-way calls will be logged as ever, though.

 

4.0.1.

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4 SIP Sessions

The SIP Sessions page show the activities each Account did with the server. 

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Reconciliation is very useful while debugging SIP session for a specific user: clicking on username field will show a filtered list of SIP session events.

4.0.

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If you want a full list of all the Accounts who are on line, then you click on the Registered Accounts entry in the main menu.

Subtitle
Prefixfigure
SubtitleTextRegistered Account list
AnchorNameregistered account list

 

 The list shows all the user actually on line and thus reachable on your PrivateServer. To read more detail about each user just click on its Id.

4.0.5 Data Retention

Info
titleNEW FEATURE

The "Data Retention" feature has been introduced in the present version.

The "Data Retention" is the new possibility that EVSS gives you to archive and store away some of the older data for consultation purposes. 

Subtitle
Prefixfigure
SubtitleTextMenu access to the Data Retention
AnchorNamedata_retention_menus

 

You can access the functions of "Data Retention" using the menu entries shown in 

Xref
AnchorNamedata_retention_menus
 under the "SERVER CONFIGURATION" voice.

The first one is used to configure the Retention features, the latter for retrieving the information stored on the hard disk of PrivateServer.

4.0.5.1 Setup of Data Retention

You can create a retention policy for some important logs provided by the appliance.

 

Subtitle
Prefixfigure
SubtitleTextData Retention Policy list
AnchorNamedata_retention_policy_list

 

 

In 
Xref
AnchorNamedata_retention_policy_list
 is shown the list of the available logs to be stored. What happens when you start the Data Retention on a log is that the system checks all the entries older than the date configured (let's say older than one year from the present day) and move them out the regular logging system to a compressed archive that could be later downloaded.

 

Subtitle
Prefixfigure
SubtitleTextData Retention Policy editor
AnchorNamedata_retention_policy_editor

 

Each log entry listed in

Xref
AnchorNamedata_retention_policy_list
 has an editor form as the one shown in
Xref
AnchorNamedata_retention_policy_editor
. Using the mentioned form you can:

  • enable the Data Retention(Enabled checkbox)
  • select the period to be kept on-line (Period Duration)
  • choose how many archives you want to keep online (Period/s Online)

 

 

4.0.5.2 Retrieve the Data Archives

As said in the previous paragraph (4.0.5.1), there are two left menu entries to manage the Data Retention feature (see 
Xref
AnchorNamedata_retention_menus
). If you want to access to the stored archives just press the "Archived Data" link.

 

Subtitle
Prefixfigure
SubtitleTextData Archive List
AnchorNamedata_archive_list

 

The "Data Archive List" is shown in the page body (see 

Xref
AnchorNamedata_archive_list
). Each archive row shows its Name, its Creation Timestamp and its Size (all the columns are pretty self explaining).

The last two columns shows two icons: the first one is for downloading the archive, the second one is for deleting it.

Tip

It's possible to download the archive also by clicking on its name

If you choose to delete the archive, press the last column icon.

Subtitle
Prefixfigure
SubtitleTextThe confirmation pop-up window
AnchorNamepopup_are_you_sure

 

A confirmation is requested (see 

Xref
AnchorNamepopup_are_you_sure
). If you approve the action then the archive is removed from both the list and the hard disk of the appliance.

Warning
titlePoint of no return action!

Please be aware that this action is not undoable! Once confirmed the deletion, the archive is lost forever!

 

 

1.5 App log configuration

Despite its name the CDR is a

4.0.1.6 Install messages

Despite its name the CDR is a

4.0.1.7 Provisioning messages

Despite its name the CDR is a

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