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Here follows a list of all the event types logged in this table:

  • SESSION_TIMEOUT : pretty self explanatory
  • LOGOUT : The user performed a logout 
  • SUCCESS_INTERACTIVE / SUCCESS : these two events always come together and indicates a login has successfully performed. The former one points out the login happened through the web interface ("interactive"), the latter is a generic successful login log.
  • FAIL_USER_NOT_FOUND : the login used was not found among the users configured.
  • FAIL_CREDENTIALS_EXPIRED : the password or the credentials used are set as expired
  • FAIL_BAD_CREDENTIALS : wrong password

4.0.4 Call Detailed Records

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In this version the CDR has been completely rearrange to better show the valuable informations

Despite its name the CDR is a debugging and quality assurance facility. It saves all the calls status, meaning it is very useful to understand is something is going wrong with you Secure Call Service.

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  • Call Date: when the call has been placed.
  • Caller Number: The virtual phone number used to place the call.
  • Caller: The caller description, if any.
  • Caller Group: The caller's group description, if any.
  • Callee Number: The virtual phone number called.
  • Callee: The callee description, if any.
  • Callee Group: The callee's group description, if any.
  • Total Duration: how long the call lasted. Time elapsed from the moment the "Call Button" is pressed on the caller's client to the one in which the communication is closed at all.
  • Call Duration: how long the call lasted, just the voice.
  • Disposition: which result the call had.
  • Hangup Cause: how long the call lasted.
  • Call id: a unique number that identifies the call.
  • Call type: nature of the call performed.
  • Call route: if the call transited on a trunk this field would shown the trunk's name.

Relevant fields in CDR

The Disposition is very important because it tells you the exit code of each call. Possible codes are:

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