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| If you intend to frequently make secure calls to the same number, add it to your phone book with the prefix or add it to the Favorites list |
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Presence
The Presence avoid users to call contacts who are not reachable, eg: because they do not have
activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.Starting with the present version, there are three lists:
- BASE: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
- KNOWN: it shows only known contacts (registered or not) according to 's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
- FAVOURITES: it reads the contacts marked by you as " favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:
 Image Removed | Online | The contact is reachable. You can make a secure call to the user. | |
| Image Removed | Offline | The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail | |
| Image Removed | Warning | The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server. | | Warning |
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| title | Enterprise version only! |
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Image Removed | Error | There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call |
Add Presence
The contacts lists are not at all similar. One big difference is they are not always editable, the other one is how they show their entries.
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