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To make a secure call, you and the called party must have Moseo SMART software running on the mobile device, be connected to the Internet and to the same Moseo Server. |
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Calling by Contacts list
Select Contacts tab from the tab bar, tap on the contact you want to call and select the contact number associated with Moseo SMART.
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As you can see in
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Presence
The Presence avoid users to call contacts who are not reachable, eg: because they do not have Moseo SMART activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.
Contacts lists
Starting with the present version, there are three lists:
- ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
- KNOWN: it shows only known contacts (registered or not) according to Moseo Server's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
- FAVOURITES: it reads the contacts marked by you as "Moseo SMART favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:
Contact status
Online | The contact is reachable. You can make a secure call to the user. | |
Offline | The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail | |
Warning | The contact is not reachable using a full secure call, but you can call him using one Sip Trunk configured on your server. | |
Error | There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call |
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By clicking on this icon you have access to event's details (cfr
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