PrivateWave Quick Start Guide for iPhone

This guide provides you easy step-by-step instructions to help you get started with PrivateWave .

Secure calls with  PrivateWave

Calling with PrivateWave is a very easy task. You can both use your contact list or directly dial a number using the dialpad.

 

To make a secure call, you and the called party must have PrivateWave software running on the mobile device, be connected to the Internet and to the same PrivateServer .

figure 1. Application Dial Pad

Calling by Contacts list

Select Contacts tab from the tab bar, tap on the contact you want to call and select the contact number associated with PrivateWave .

figure 2. your address book is shared

As you can see in figure 2. your address book is shared each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have PrivateWave  activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

PrivateWave  gives you access to three different kind of lists:

• ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
• KNOWN: it shows only known contacts (registered or not) according to PrivateServer 's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
• FAVOURITES: it reads the contacts marked by you as " PrivateWave  favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.

Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

	Online	The contact is reachable. You can make a secure call to the user.
	Offline	The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
	Warning	The contact is not reachable using a full secure call, but you can call him using one Sip Trunk configured on your server.
	Error	There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

 

Calling by dialpad

You can make a secure call to any arbitrary number (presuming that the call peer has PrivateWave  connected) from PrivateWave  menu by simply entering the number with the on-screen keypad and pressing the dial (green) button. 

figure 3. Dialing by Application's dialpad

Receiving a secure call with  PrivateWave

Once PrivateWave  is installed and all the settings are correctly configured on your device you are able to receive a secure call. When a secure call arrives to your device a notification bar will be shown on the top of the screen. Tap on the notification to bring the application in foreground, then answer or decline the call from the application. After the system have exchanged and verified the security keys the you can start the conversation.

figure 4. incoming secure call

figure 5. incoming secure call in Foreground

Call status

To establish a call PrivateWave  completes three phases shown by due icons:

Call status icons

Checking your security

A PrivateWave  call is always encrypted. The call is automatically secured during the call setup. As soon as the call is established you can immediately start to talk securely with your call peer.

History

Every event performed or received on your PrivateWave  is listed into the "History" tab, which can be displayed by pressing "Recent" icon on the tab bar.

 

figure 6. recent event list

Each event has a detail icon (the blue circle around "i" character).

figure 7. event detail

By clicking on this icon you have access to event's details (cfr figure 7. event detail). 

Secure Messages

You can communicate with your peers by text messages using the Secure Messages System which provides Secure Messages. A Secure Message is a text message that travels into the same encrypted architecture of the Secure Call. 

Secure Messages rely on the very same security infrastructure the voice calls do. Plus for security each Secure Message is blanked 15 minutes after it's been read or sent.

figure 8. blanked secure message

Sending Secure Messages from "Recent" tab

Secure Messages are available via "Recent" tab, going into the detailed view: figure 7. event detail. 

figure 9. type a new Secure Message

Using interface shown in  you can type text messages and send them to your party by pressing the "Send" button (the one on the right side of the text box in figure 9. type a new Secure Message).

Sending Secure Messages from "Contacts" tab

Secure Messages are also available from "Contacts" tab. 

figure 10. contacts list tab

You have to select an account from the list shown in figure 2. your address book is shared and show its details by clicking on the blue icon displayed on its right side. 

figure 11. contact's communication view

Once you select the desired phone number of the account you want to send Secure Messages to, then you get the view shown in figure 11. contact's communication view from where you can type your message.

Secure Message status icons and known limitations

Each Secure Message is displayed with an icon showing its status. Most important icons are:

Icon	Meaning
	Sending Message
	Message Delivered
	Error sending Message

There are few known limitations in the current Secure Message System: