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Quick Start Guide for iPhone
This guide provides you easy step-by-step instructions to help you get started with
Enterprise.
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Secure calls
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with
Calling with
is a very easy task. You can both use
your your contact list or directly dial a number using
the the dialpad.
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To make a secure call, you and the called party must have software running on the mobile device, be connected to the Internet and to the same server. |
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SubtitleTextbrand | Application Dial Pad |
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client | AnchorName | iphone main view |
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Select Contacts tab from the tab bar, tap on the contact you want to call and select the contact number associated with
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SubtitleText | your address book is shared with |
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brand | client |
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AnchorName | iphone address book |
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As you can see in
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AnchorName | iphone address book |
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each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the
Presence Status for for each contact.
Presence
The Presence avoid users to call contacts who are not reachable, eg: because they do not have
activated activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.
Starting with the present version, there are three gives you access to three different kind of lists:BASE- ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
- KNOWN: it shows only known contacts (registered or not) according to 's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
- FAVOURITES: it reads the contacts marked by you as "
favorites- favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:
Calling by dialpad
You can make a secure call to any arbitrary number (presuming that the call peer has
connected connected) from
menu menu by simply entering the number with the on-screen keypad and pressing the dial (green) button.
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Prefix | figure |
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SubtitleText | brand | clientDialing by Application's dialpad |
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AnchorName | iphone dial pad |
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Receiving a secure call
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with
Once
is is installed and all the settings are correctly configured on your device you are able to receive a secure call. When a secure call arrives to your device a notification bar will be shown on the top of the screen.
Tap Tap on the notification to bring the application in foreground, then answer or decline the call from the application.After After the system have exchanged and verified the security keys the you can start the conversation.
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To receive a secure call has to be running and be connected to the Internet. |
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SubtitleText | incoming secure call |
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AnchorName | iphone incoming call |
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Prefix | figure |
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SubtitleText | incoming secure call in Foreground |
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AnchorName | iphone incoming call2 |
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Call status
To establish a call
completes completes three phases shown by
three due icons:
Call status icons
![](http://support.privatewave.com/download/attachments/9963283/worddav452e3e3e191f1861f1fc891153f9c5ef.png?version=1&modificationDate=1334221409972&api=v2)
| Red light | Starting the connection | Connection not yet established. This step may take several seconds |
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| Green light | Secure call established | Connection established and secure. You can now speak securely |
Checking your security
A
call call is
always encrypted. The call is automatically secured during the call setup. As soon as the call is established you can immediately start to talk securely with your call peer.
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The security of the call is based on a digital certificate verification on the SIP/TLS server. If a certificate error appears check whether the date of your phone is correct. If the date is correct it is possible that the certificate is wrong, misconfigured or expired or that your phone is undergoing a security attack. In these cases always contact your system administrator. |
History
Every event performed or received on your
is is listed into the "History" tab, which can be displayed by pressing "
Recent" icon on the tab bar.
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Prefix | figure |
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SubtitleText | recent event list |
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AnchorName | recent_log |
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Each event has a detail icon (the blue icon with white arrow pointing rightcircle around "i" character).
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Prefix | figure |
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SubtitleText | event detail |
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AnchorName | event_log_detail |
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By clicking on this icon you have access to event's details (cfr
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AnchorName | event_log_detail |
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).
Secure Messages
You can communicate with your peers by text messages using the Secure Messages System which provides which provides Secure Messages. A Secure Message is is a text message that travels into the same encrypted architecture of the Secure Call.
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The maximum length of a single message is 160 character |
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SubtitleText | An example of secure messaging |
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AnchorName | secure message view |
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Secure Messages rely on the very same security infrastructure the voice calls do. Plus for security each Secure Message is blanked 15 minutes after it's been read or sent.
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Prefix | figure |
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SubtitleText | blanked secure message |
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AnchorName | blanked_secure_message |
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Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account. |
Sending Secure Messages from "
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Recent" tab
Secure Messages are available via "HistoryRecent" tab, going into the detailed view:
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AnchorName | event_log_detail |
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Prefix | figure |
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SubtitleText | type a new Secure Message |
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AnchorName | typing_ptm |
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Using interface shown in you can type text messages and send them to your party by pressing the "Send" button (the one on the right side of the text box in ).
Sending Secure Messages from "Contacts
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" tab
Secure Messages are also available from "Contacts list" tab.
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Prefix | figure |
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SubtitleText | contacts list tab |
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AnchorName | contacts_list_tab |
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You have to select an account from the list shown in
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AnchorName | iphone address book |
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and show its details by clicking on the blue icon displayed on its right side.
Then you get a view like in Xref |
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AnchorName | contacts_list_tab |
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Prefix | figure |
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SubtitleText | contact's communication view |
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AnchorName | contact_further_detail |
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Once you select the desired phone number of the account you want to send Secure Messages to, then you get the view shown in
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AnchorName | contact_further_detail |
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from where you can type your message.Secure Message status icons and known limitations
Each Secure Message is displayed with an icon showing its status. Most important icons are:
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