Call modes
lets gives you
to:- make secure calls to phone numbers and contacts using the +801 prefix (not available on iOS). In this case, you do not need to manually open the main menu of if the application is in background.
- make secure calls to phone numbers and contacts without entering the prefix directly from menu of the application.
Secure prefix number (Android and BlackBerry)
Calls with
are simply identified by the "+801" prefix in front of the number to be dialed including the international prefix without zeros. For example: "+801 44 333 1234567"+801 | prefix, including '+' |
44 | International country code for UK without zeros |
333 1234567 | Phone number |
| Note |
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| For quick dialing we recommend you save numbers with the +801 prefix as "secure" contacts in your phone book. |
Secure calling by the +801 prefix (not available on iOS)
| Warning |
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Dialing a call with secure prefix +801 is not available on iPhone/iPad due to platform constraints. |
Making secure calls with
is very easy. Dialing is as simple as prefixing your phone numbers with +801 as with international calls. With secure prefix you can make calls as you do with normal calls on your phone: insert phone number, select a contact from your address book or even from recent calls logs. Phone numbers prefixed with secure prefix +801 are detected by which automatically starts a secure call.Dialing a secure call
You can dial a secure call by entering the "+801" prefix before the number to be dialed, including the international country code without zeros, and press the Dial button.
To dial a secure call complete with prefix:
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| AnchorName | andr 801 call |
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| AnchorName | bb 801 call |
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Secure Calling from the contacts list in your mobile
You can call a number previously saved with the
prefix in the contact list of your mobile.To make a secure call to a contact saved in your address book with the prefix:
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| AnchorName | andr call from addressbook |
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| SubtitleText | BlackBerry |
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| AnchorName | bb call from addressbook |
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Secure Calling from the
applicationDialing a secure call
You can make a secure call from the
menu by simply dialling the number complete with international country code (i.e.: +44 for UK) and pressing the dial button.| Note |
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| If you intend to frequently make secure calls to the same number, add it to your phone book with the prefix (see "Secure prefix number" chapter). |
To dial a secure call using the menu:
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| AnchorName | bb call from app |
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| AnchorName | iphone call from app |
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| AnchorName | andr call from app 1 |
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You can make secure calls from
by simply selecting a contact. sorts the contacts in the same way the address book of the mobile does.| Info |
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| On iPhone you can change contacts ordering by opening System Settings > > Application > Contacts Sort Order |
| Note |
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| If you intend to frequently make secure calls to the same number, add it to your phone book with the prefix or add it to the Favorites list |
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Presence
The Presence avoid users to call contacts who are not reachable, eg: because they do not have
activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.Contacts lists
Starting with the present version, there are three lists:
...
access to three different kind of lists:
- ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
- KNOWN: it shows only known
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- contacts (registered or not)
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- according to 's knowledge. This means it
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- is a list of the contacts that are recognised by the server and thus can have a status.
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- Favorites: it reads the contacts marked by you as "
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- s a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:
| Info |
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It's possible to use each list for both Secure Calls and Secure Messages. |
Main differences amongst the lists
The contacts lists are not at all similar. One big difference is they are not always editable, the other one is how what they show their entries.
The BASE list The ALL list has one number per each contact. If the contact has multiple numbers, then he appears just once in the list. When When selecting it for secure call or in order to put the contact to the FAVORITES list the Favorites list then you are prompted to choose the phone number to be used.
The other lists (KNOWN and FAVOURITES and Favorites) can show only one number per entry.
Secure Calling from the "Base" contacts list
To dial a secure call to a contact using the
| Info |
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It's possible to run a search on each list by using magnifying lens icon (android and iPhone) or just inserting the name to be searched (blackberry) |
"All" Contact List
As a matter of fact it's not possible to manage any contact detail in
menu on BlackBerry:| Step 1 | Step 2 |
|---|
| Select Dial secure call | - Select the contact
- Press the SEND key
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| Image Removed | Image Removed |
To dial a secure call to a contact using the
. To change anything about one of your contacts you have to access Mobile Contact List and operate in there following your specific platform instruction. Once you saved your changes, they would be immediately available in Contact List. As a rule of thumb, consider that sorts the contacts in the same way the address book of the mobile does.| Info |
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| On iPhone you can change contacts ordering by opening System Settings > |
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| Step 1 | Step 2 |
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| Select the contact | Tap on the phone number |
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To dial a secure call to a contact using the menu on Android:
| Step 1 | Step 2 |
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| Select the contact tab | Select a contact |
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Secure calling from "Favourites" contacts list
has also a "Favourite contacts" list. You can add and remove contacts from this list for a speed secure call....
| > Application > Contacts Sort Order |
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| SubtitleText | android All contact list |
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| AnchorName | android_all_contact_list |
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| SubtitleText | iPhone All contact list |
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| AnchorName | iphone_all_contact_list |
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| Prefix | figure |
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| SubtitleText | BlackBerry All contact list |
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| AnchorName | bb_all_contact_list |
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"Known" Contact List
| Note |
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| End-user can not edit this list. |
This list is very useful in everyday use, because it shows contacts which are recognised by
as user already accounted. This means that "Known" contact list offer you one list populated by contacts that share the same with you. In a quite populated device contact list, this filter can really make the difference.This contact list, combined with "Contact Status" indicator (please check latests paragraph in current page), gives you the exact feeling about who you is actually available for contact before you call him.
| Info |
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Known list contains single virtual phone number. |
From this list you can add a known number to the Favorites lists as well.
"Favorites" Contact List
offers you "Favourite contacts" list as a speed dial feature. This is because "Favorites" contacts list can contain only single phone numbers, so if one contact of yours had multiple numbers, then you would have to choose the specific phone number that you want to add
to favourites, so that the same contact can appear in this list twice but with two different numbers.to Favorites. This let you to choose which specific number to call securely.| Note |
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| If you intend to frequently make secure calls to the same number, then add it to the Favorites list! |
There is one thing to be taken in consideration when dealing with "Favorites" contact list, though: unlikely "All" and "Known" one, this list stores copies of the numbers and it's not directly linked with device original contact list. So any change to mobile contact's details won't be reported in the one shown in favourite list!
| Warning |
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The "Favourite" entries are copies of the original contact stored in the Address Book. Thus any change made to the original contact will NOT be reflected on the one in the favourite list! |
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Even if you change mobile contact's details, they won't be reported in this list. |
An easy workaround is to remove and add again your contact from Favorites as soon as you updated it.
Add one contact to Favorite list on Blackberry
| Step 1 | Step 2 | Step 3 |
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- Select a contact
- Open application menu
| Open " FavouritesFavorites" from the application menu | Check that the contact has been added to the " FavouritesFavorites" Contact list |
| Image Modified | Image Modified | Image Modified |
Remove
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it
| Step 1 |
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- Select a contact
- "Remove from favouritesFavorites" to remove it
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| Image Modified |
Add
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one contact to
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Favorite list on iPhone
| Step 1 | Step 2 | Step 3 | Step 4 |
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From the "FavouritesFavorites" tab, tap on the "+" sign or just open the "Contacts" tab | Choose one contact and show its details. | - Push on the star symbol
- Check it became blue filled.
| Go back to the "Favourites" tab | Check that the contact has been added. | - Else go to one contact's details
- Press on the star and turn it blue colored
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| Image Modified | Image Modified | Image Modified | Image Modified |
Remove
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it
| Step 1 | | Step 2 |
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Tap on “Edit” button on the navigation bar | Hit the red | simbolicon on the left | Tap | the "Delete" button |
| Image Modified | Image Added | Image Added |
Add a contact to
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Favorites list on Android
| Step 1 | Step 2 | Step 3 |
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| To add a contact long tap on name | Select the Favourites Favorites contact list | To start a secure call, select a contact |
| Image Modified | Image Modified | Image Modified |
Remove
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it
| Step 1 |
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| To delete a contact, long tap on the name |
| Image Modified |
Secure Calling from the "Known" contacts list
| Note |
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| End-user can not edit this list. |
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Each name in your list may show a Contact status beside itself. The contact status legenda is shown below:
