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This guide provides you easy step-by-step instructions to help you get started with  PrivateWave .

Secure calls with  PrivateWave

Calling with  PrivateWave is a very easy task. You can both use your contact list or directly dial a number using the dialpad.


To make a secure call, you and the called party must have PrivateWave software running on the mobile device, be connected to the Internet and to the same PrivateServer .

Calls from the Contact list

By selecting the Contacts tab, the contacts in the device's address book that have PrivateWave installed are displayed:


Figure 1. Calls from the contact list

Once a contact has been selected, the detail view appears and a call is automatically made by clicking on the contact's phone number:


Figure 2. Contact details

Calls from keyboard

You can make a Secure Call by selecting the Keypad from the tab bar and then entering the number to call:


Figure 3. Call from keyboard

Receive Secure Calls with  PrivateWave

Once PrivateWave is installed and all settings are configured correctly on the device you will be able to receive Secure Calls. When a Secure Call is incoming the native custom call screen with the PrivateWave logo is presented:


Figure 4. Incoming call

You can answer by swiping to the right as you would with a traditional call:


Figure 5. Call accepted

After the applications of the two users have exchanged and verified the security keys you can start the conversation.

Security control

A PrivateWave phone call is always encrypted. The protocol provides verbal verification of two keywords displayed at the beginning of the conversation.


Figure 6. Call accepted and SAS

If both parties see the same keywords, then the call is secured. The keywords change with each call. If the keywords are not the same between caller and callee hang up the call immediately because this may be a sign of a security attack:


Figure 7. SAS untrusted contact

After verbally verifying the keywords you can mark the contact as "reliable" by clicking on the red question mark. Verbal verification is not necessary for subsequent conversations and the keywords will be displayed in green:


Figure 8. SAS trusted contact

In the case of calls to and from a landline telephone system, conference room or three-way call there are no keywords but only the security indicator. Buttons are also available for additional call transfer and three-way call services:


Figure 9. Call with ent-to-site security

Sending Secure Messages with PrivateWave

In addition to making secure calls you can communicate with users using PrivateWave through Secure Messages end-to-end encrypted.

Sending from the "Messages" tab

If the conversation already exists in the "Messages" history, select the desired contact to start the message composer:


Figure 10. Sending from the Messages tab

Otherwise select the "+" button at the top right and then choose the contact from the address book:


Figure 11. iPhone chat

Sending from the "Contacts" tab

To send a message to a contact in the contact list, select it and then click on the envelope icon next to the phone number:


Figure 12. Sending from Contacts tab

Reply with quotation

To reply to a message with a quote, swipe to the right of the message:


Figure 13. Reply with quotation
Figure 14. Reply with quotation sent

Sending attachments

To send a file press the "clip" button in the upper right corner. In the menu that appears you can choose the type of attachment you wish to send:


Figure 15. Attachments menu

Once you have selected the file to send, click on the send icon at the bottom right of the attachment preview window:


Figure 16. Attachment preview

After sending the file you can preview it by clicking on the "lens" icon next to the file name.

Group Chat

If the group chat already exists in the "Messages" history, select the corresponding group to start the message composer:


Figure 17. Messages tab with groups

Otherwise it is possible to access the groups in the Contacts tab under "Groups":


Figure 18. List of groups

To create a new group press the "New group" button at the top left of the Message tab, enter the name of the group:


Figure 19. Create new group

and then choose the contacts to add:


Figure 20. Adding contacts to the group

You can view information about the group by pressing the "i" icon in the upper right corner of the chat itself:


Figure 21. Group chat
Figure 22. Group Info

Secure Messages status icons

An icon is displayed for each Secure Message showing its status:


IconState

Sending the message

Message received by the server

Message delivered

Message read

Error while sending the message


In the case of Group Chat a message is delivered or read only when all group members have received or read the message. You can access the detail status of each single message sent by swiping left on the message itself.

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