It's possible to protect access to  PrivateWave  by setting a 4 digit long PIN number. PIN number protect any access to your client (and thus to your communication data) except when answering to a Secure Call

Even if you can answer without typing any PIN of sort, all the Advanced features that involve access to your contact list would be blocked until you insert your PIN.

By default you'd asked to insert PIN if you didn't use the client for 10 minutes. You have 5 attempts to insert your correct PIN number. If you failed all of them your  PrivateWave  would be blocked for one minute, in order to prevent malicious unlock attempts. 

All above values are default ones, meaning that your Service Operator can change and apply them to your client via Automatic Activation message. Please check your PIN default values with your Service Operator.

Turn on PIN protection

PIN is enabled either by Automatic Activation or by explicit setup.

Please note that if you upgraded an older PrivateWave , that has been already configured, then PIN would be NOT enabled by default and thus it's required that you specifically turn it on.

iPhone

Step 1Step 2Step 3
  • Enter "Settings" view
  • Press on "Set new PIN" button
You are asked to insert new PINYou have to confirm your PIN by inserting it again

BlackBerry

Step 1Step 2Step 3
  • Enter "Settings" view
  • Press on "Set new PIN" button
You are asked to insert new PINYou have to confirm your PIN by inserting it again

Android

Step 1Step 2Step 3
  • Enter "Settings" view
  • Press on "Set new PIN" button
You are asked to insert new PINYou have to confirm your PIN by inserting it again

Change PIN

It's possible to manage your PIN by changing it any time.

You can change your PIN even if you under Automatic Activation since it's not possible for your Service Operator to specify your PIN number, he can only force you to use one.

BlackBerry

Step 1Step 2
  • Enter "Settings" view
  • Press on "Edit PIN" button
You are asked to insert older PIN
Step 3Step 4
You have to insert your new PINAnd confirm it by inserting it again

 

iPhone

Step 1Step 2
  • Enter "Settings" view
  • Press on "Edit PIN" button
You are asked to insert older PIN
Step 3Step 4
You have to insert your new PINAnd confirm it by inserting it again

 

Android

Step 1Step 2
  • Enter "Settings" view
  • Press on "Edit PIN" button
You are asked to insert older PIN
Step 3Step 4
You have to insert your new PINAnd confirm it by inserting it again

 

Disable PIN

Please consider that disabling PIN is something you can do only if you haven't been forced to use one by provisioned profile. If you enabled PIN on your own, then you'd see "Disable PIN" button in configuration view, else such button won't be present.

You cannot disable your PIN if you are under Automatic Activation since it's possible for your Service Operator to force you to use one.

BlackBerry

Step 1Step 2
  • Enter "Settings" view
  • Press on "Disable PIN" button
You are asked to insert your PIN

iPhone

Step 1Step 2
  • Enter "Settings" view
  • Press on "Disable PIN" button
You are asked to insert your PIN

Android

Step 1Step 2
  • Enter "Settings" view
  • Press on "Disable PIN" button
You are asked to insert your PIN

Application lock

If you (or any malicious user) fail 5 times to guess the correct PIN number, then PrivateWave  would be locked for 60 seconds:

 

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