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Warning

Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account.

Sending Secure Messages from "Secure Messages" tab

Sending Secure Messages from "Messages" view is very easy and straight forward.

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  • If the conversation already exist in "Messages" view, then just tap on its entry to pop-up composer and write your Secure Message (as in 
    Xref
    AnchorNameblackberry_composer
    ).
  • As you can see in figure
    Xref
    AnchorNamebb_enter_button
    : you can type Secure Messages and send them to your party by pressing enter button (cfr. 
    Xref
    AnchorNamebb_enter_button
    ).
  • If you want to start a new chat by Secure Messages, then just click on + button highlighted as in 
    Xref
    AnchorNameblackberry_message_history
    . Contact list will pop-up, tap on contact to whom you want to send Secure Message and composer will popup (as in 
    Xref
    AnchorNameblackberry_composer
    ) and now you are ready to write your secure message.. 
  • It is also possible to insert a phone number, composer will popup 
    Xref
    AnchorNameblackberry_composer
     and now you are ready to write your secure message.

Sending Secure Messages from "Contacts" tab

Secure Messages are also available from "Contacts list" tab. 

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You have to select a contact from the list shown in 

Xref
AnchorNameblackberry_contact_list
, tap on the contact and show its details 
Xref
AnchorNamecontacts_list_details
, click on blackberry button and choose Send message, composer will popup 
Xref
AnchorNameblackberry_composer
 and now you are ready to write your secure messagesend secure message icon highlighted, composer will pop up .

Secure Messages status icons and known limitations

Each Secure Message is displayed with an icon showing its status. Most important icons are:

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