Device Manufacturer: Device Model:
OS Version:
|
Application Name:
Application Version: Mobile Operator: Did the customer activate Data Option on the mobile? Is there traffic available on User's month contract? Short Problem Description *: Server's Name *:
Server's IP Address *:
User's Name *:
Exact Error Message (if any) *:
What is NOT working? - Voice
- GUI
- License
- Application as a whole
- Dial
- 3-way Call feature
- Call Transfer feature
-
What IS it working? Where do you experience the issue? * Where do you NOT experience the issue? *
Wi-Fi BIS BES Direct TCP/Mobile Operator Internet Connection |
Wi-Fi BIS BES Direct TCP/Mobile Operator Internet Connection |
When do you experience the issue? When do you not experience the issue? Always Very Often Often Any time I perform the described action |
Mobile Phone Mobile Client Application Network Server Other: |
Mobile Phone Mobile Client Application Network Server Other: |
|