Privacy Settings
Privacy Settings are feature about archiving and storing policies for some historical data. You can access Privacy Settings and its counterpart Archived Data by menu entries shown in under "SERVER CONFIGURATION". Privacy Settings are used to manage data kept into operational database:
Setup of Privacy Settings: Data Retention PolicyPrivacy Settings are split in two different subsections called Data Retention Policy and Data Masking. Data Retention Policy is about keeping historical data in database, exporting them to local filesystem per your timetable. You can configure retention policies for all historical data managed by the appliance, which are listed in . In the same list you can also read if retention is Enabled, how many periods (Period Online) you want to keep online in database and your period unit (Period/s Online: Day, Week, Month, Year).
By clicking on each row's Data Type you can access to specific Policy form that let's you edit Data Retention behaviour. Such form is shown as an example in . Using the mentioned form you can:
Setup of Privacy Settings: Data MaskingData Masking is about the way informations are recorded. Three options are available for logs about Calls and Secure Messages:
Whichever Data Masking policy is configured, Data Retention policy applies: it is possible to have secure messages masked and configure one week data retention policy, to automatically delete them, as soon as they are not useful anymore for support needs to end-users. Data Masking changes type of data that are going to be stored (if you chose to store them at all). Retrieve the Data ArchivesAs said in the previous paragraph (4.0.3.2), there are two left menu entries to manage the Data Retention feature (see ). If you want to access to the stored archives just press the "Archived Data" link. The "Data Archive List" is shown in the page body (see ). Each archive row shows its Name, its Creation Timestamp and its Size (all the columns are pretty self explaining). The last two columns shows two icons: the first one is for downloading the archive, the second one is for deleting it.
Data Archives and Secure MessagingYou can just download a CSV view of Secure Message transport data, such as sender, recipient, acceptance date, delivery status.
Delete Data ArchivesIf you choose to delete the archive, press the last column icon. A confirmation is requested (see ). If you approve the action then the archive is removed from both the list and the hard disk of the appliance.
System's logsIn addition to historical data collected in internal database, the two main 's components can log debug information in log files. They main components are:
Both of them use default system locations (specifically directory /var/log) to store their logs. saves only the last week of these files and rotates them on a daily base. Rotate operation implies both deletion for files oder than one week and archiving in .zip format for the most recent ones. All the log files are labelled by timestamp of the rotation. |