Quick Start Guide for BlackBerry 10

This guide provides you easy step-by-step instructions to help you get started with .

Secure calls with

Calling with is a very easy task. You can both use your contact list or directly dial a number using the dialpad.

To make a secure call, you and the called party must have software running on the mobile device, be connected to the Internet and to the same .

Calling by contact list

Select Contacts item from the main view, select on the contact you want to call and select the contact number associated with

, then press the "Call" button:

As you can see in each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

gives you access to three different kind of lists:

ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
KNOWN: it shows only known contacts (registered or not) according to 's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
FAVOURITES: it reads the contacts marked by you as " favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.

Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

	Online	The contact is reachable. You can make a secure call to the user.
	Offline	The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
	Warning	The contact is not reachable using a full secure call, but you can call him using one Sip Trunk configured on your server.
	Error	There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

Calling by keyboard

You can make a secure call to any arbitrary number (presuming that the call peer has connected) by simply entering the number on main menu and pressing the dial button.

Receiving a secure call with

Once is installed and all the settings are correctly configured on your device, you are able to receive a secure call. displays a screen when an incoming secure call is arrives to your phone. Press the Accept (green) button to allow the connection. After the system have exchanged and verified the security keys the you can start the conversation.

To receive a secure call has to be running and be connected to the Internet.

Call status

To establish a call completes three phases shown by three icons:

Call status icons

	Red light	Starting the connection	Connection not yet established. This step may take several seconds
	Green light	Secure call established	Connection established and secure. You can now speak securely

Checking your security

A call is always encrypted. The call is automatically secured during the call setup. As soon as the call is established you can immediately start to talk securely with your call peer.

The security of the call is based on a digital certificate verification on the SIP/TLS server. If a certificate error appears check whether the date of your phone is correct. If the date is correct it is possible that the certificate is wrong, misconfigured or expired or that your phone is undergoing a security attack. In these cases always contact your system administrator.

History

Every event performed or received on your is listed into the "History" view, which can be displayed by selecting "Recent" item in the Main view.

Events are displayed grouped on the account they are related to. So you'll have one line for each account who left a communication event into your "History".

You can access event's details by selecting the line you're interested into and pressing the central key ().