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With the present version we completed the first one milestone of the improvements designed for the Suite. We are very glad to introduce the Presence and the Audio Messaging into EVSS 3.3.
Presence is the name for the user reachability, that is the status of the client we want to call. Thanks to the Presence it's now possible to know if a user is on line and can receive a secure call before calling it.
We also accolto the requests from our customer and decided to improve the The Audio Messaging feature is one strong request from our customers that we gladly accepted. It's a dramatic improvement in the the look and feel of our application inserting PrivateGSM because now the application can play localised audio messaging that pairs with the pop-up messages to notify the users. This modification let the user deal with the phone in a more natural fashion, ie without having to check on the screen how is progressing the call.
Audio messages speaks directly to the user to inform about the reasons behind a failed call. Audio messages are localised both on client and server side.
The two options combined create a formidable an astounding improved user experience.
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