Call modes

PrivateGSM lets you to:

1. make secure calls to phone numbers and contacts using the PrivateGSM +801 prefix (not available on iOS). In this case, you do not need to manually open the main menu of PrivateGSM if the application is in background.
2. make secure calls to phone numbers and contacts without entering the PrivateGSM prefix directly from menu of the application.

Secure prefix number (Android and BlackBerry)

...

...

Secure calling by the +801 prefix (not available on iOS)

...

Subtitle
Prefix figure SubtitleText Android AnchorName andr 801 call
Image RemovedImage Added

Subtitle
Prefix figure SubtitleText BlackBerry AnchorName bb 801 call
Image Removed

...

Image Added

Secure Calling from the contacts list in your mobile

You can call a number previously saved in the phone book with the PrivateGSM prefix (see chapter 7.2 "Secure prefix number")prefix in the contact list of your mobile.

To make a secure call to a contact saved in your address book with the PrivateGSM prefix:

...

Subtitle
Prefix figure SubtitleText BlackBerry AnchorName bb call from addressbook

...

Secure Calling from

...

Excerpt

Contact status Image Removed Online The contact is reachable. You can make a secure call to the user.   Image Removed Offline The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail   Image Removed Warning The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server.  Warning title Enterprise version only!   Image Removed Error There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

the PrivateGSM application

Dialing a secure call

You can make a secure call from the PrivateGSM menu by simply entering dialling the number complete with international country code (i.e.: +44 for UK) and pressing the dial button.

...

To dial a secure call using the PrivateGSM menu:

Subtitle
Prefix figure SubtitleText BlackBerry AnchorName bb call from app

...

Subtitle
Prefix figure SubtitleText Android AnchorName andr call from app 1

Dialing a secure call from contacts

...

Secure Calling from the contacts lists in PrivateGSM

You can make secure calls from PrivateGSM menu by simply selecting a contact.   PrivateGSM sort sorts the contacts in the same way as native the address book of the mobile does.

Excerpt

Presence The Presence avoid users to call contacts who are not reachable, eg: because they do not have PrivateGSM activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call. Contacts lists Starting with the present version, there are three lists: BASE: it lists all the contacts which are in the mobile address book, ordering them in the very same way. KNOWN: it shows only known contacts (registered or not) according to PrivateServer's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status. FAVOURITES: it reads the contacts marked by you as "PrivateGSM favorites". It's a selection of contacts you choose to have apart, in order to make speed calls. Each list may show a Contact status beside each contact. The contact status legenda is shown below: Contact status Image Added Online The contact is reachable. You can make a secure call to the user.   Image Added Offline The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail   Image Added Warning The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server.  Warning title Enterprise version only!   Image Added Error There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

The contacts lists are not at all similar. One big difference is they are not always editable, the other one is how they show their entries.

The BASE list has one number per each contact. If the contact has multiple numbers, then he appears just once in the list. When selecting it for secure call or in order to put the contact to the FAVORITES list then you are prompted to choose the phone number to be used.

The other lists (KNOWN and FAVOURITES) can show only one number per entry.

Secure Calling from the "Base" contacts list

To dial a secure call to a contact using the PrivateGSM menu on BlackBerry:

Step 1	Step 2
Select Dial secure call	Select the contact and press Press the SEND key
Image RemovedImage Added	Image RemovedImage Added

To dial a secure call to a contact using the PrivateGSM menu on iPhone:

Step 1	Step 2
Select a the contact	Tap on the phone number

...

Step 1	Step 2
Select the contact tab	Select a contact

...

Secure calling from "Favourites" contacts list

PrivateGSM has also a "Favorite Favourite contacts" list. You can add a contact to this list in order to make a secure call quicklycan add and remove contacts from this list for a speed secure call.

"Favourites" contacts list contains single virtual phone number. If a contact had multiple numbers, then you would have to choose the specific phone number that you want to add to favourites, so that the same contact can appear in this list twice but with two different numbers.

Add a contact to the Favorite Favourite list and do a call on Blackberry

Step 1	Step 2	Step 3
Select a contact and open Open application menu	Open Favorites Contact "Favourites" from the application menu	Check that the contact has been added to the Favorites "Favourites" Contact list
Image RemovedImage Added	Image RemovedImage Added	Image RemovedImage Added

Remove a contact from the "FavoriteFavourite" list

Step 1
Select a contact and then "Remove from favorites favourites" to remove it
Image RemovedImage Added

Add a contact to the Favorite Favourite list and do a call on iPhone

Step 1	Step 2	Step 3	Step 4
From the "Favourites" tab, tap on the "+" sign or just open the "Contacts" tab	Choose one contact and show its details.	Push on the star symbol and check Check it became blue filled.	Now go Go back to the "Favourites" tab and check Check that the contact has been added.

Remove a contact from the "FavoriteFavourite" list

Step 1
Tap on “Edit” button on the navigation bar , hit Hit the red simbol , tap Tap the "Delete" button

Add a contact to the Favorite Favourite list and do a call on Android

Step 1	Step 2	Step 3
To add a contact , long tap on name	Select the Favorites Favourites contact list	To start a secure call, select a contact
Image RemovedImage Added	Image RemovedImage Added	Image RemovedImage Added

Remove a contact from the "FavoriteFavourite" list

Step 1
To delete a contact, long tap on the name
Image RemovedImage Added

Secure Calling from the "Known" contacts list