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The integration between PrivateServer Appliance and the Cisco Unity Unified Call Manager Business Edition version 8.6.2 (from now on shortly CUCMBE) is made possible by setting up a SIP Trunk. Both the appliances can speak SIP, both work out the UDP transport protocols and the G711/ulaw codec and that's mostly all we need to start.


  • basic services are activated (see the fig. X). Beware the "Cisco IP Voice Media Streaming App" which must be activated in order to create an MTP (Media Termination Point)

  • The phones (both SCCP or SIP ones) are correctly configured and functioning
  • Your network design let the UDP packets to stream from the PrivateServer to the CUCMBE and vice versa

1.2 Basic CUCMBE configuration

If the prerequisites are matched then we first need to configure a new SIP Trunk. Go to the Cisco Unified CM Administration and from its GUI use the 

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