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The customer's platform is automatically detected. |
Once the secure link is clicked a mobile web page is shown in the customer's smatphone: in the web page the user can found a link to the related app store to download tha app and an Activate link that serves to plant the configuration file into the selected customer's client.
You have three way for create new users:
- the wizard way: automatic activation
- the plain the plain way: manual configuration
- the batch way
Each one is going to be detailed in the next paragraphs.
1.1.1.1 Create a new account, the wizard way (automatic activation)
The "wizard way" is the new method for creating accounts. It's made for easing the load on the service manager's shoulder, letting him/her focusing on the service configuration without having to bother about the installation and configuration of the client.
In the Account List page (
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You'll see the "Edit Account page" with a precompiled, non-editable username as in
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Please set a Virtual Phone Number and choose a Provisioning Profile.
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If you do not insert the international prefix before the real phone number then you cannot use the automatic activation features |
If not differently configured, the default values for the Obfuscation are Obfuscation are fine. The other fields are optional.
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In this mode the password is automatically chosen by the system and it's not editable |
Compile all necessary fields of the new account, select a Provisioning Profile and click on "Create". Now jump to 1.1.4 Automatic Activation for activate the user.
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In the "wizard way" the user's account are DISABLED until the automatic activation is performed! |
1.1.1.2 Create a new account, the plain way (manual configuration)
The "plain way" is a completely manual creation of the account. In this way you control any feature of the account, but you also need to configure the user's client manually. This way is the opposite of the automatic activation.
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