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To establish a call
completes three phases shown by two icons:
Call status icons
Image Modified | Red light | Starting the connection | Connection not yet established. This step may take several seconds |
Image Modified | Yellow light | Key exchange | Connection established: encryption keys are being exchanged. |
Image Modified | Green light | Secure call established | Connection established and secure. You can now speak securely |
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Info |
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The maximum length of a single message is 160 character |
Secure Messages rely on the very same security infrastructure the voice calls do. Plus for security each Secure Message is blanked 15 minutes after it's been read or sent.
- If is configured with PIN disabled each Secure Message has a time validity, after which it expires. Expiration means that the Secure Message content is no longer readable and it's gone for good. Instead of message content you'd rather read "Message received" or "Message sent".
- if is configured with PIN enabled each Secure Message is persistent.
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If you disable PIN or use duress code all messages and calls history will be deleted from . |
Subtitle |
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Prefix | figure |
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SubtitleText | blanked secure message |
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AnchorName | blanked_secure_message |
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Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account. |
Sending Secure Messages from "
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Messages" tab
Sending Secure Messages are available via from "History" tab, going into the detailed view:
Xref |
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AnchorName | event_log_detail |
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. Messages" view is very easy and straight forward. Subtitle |
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Prefix | figure |
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SubtitleText | Open Message History view |
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AnchorName | android_message_history |
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Android Composer | AnchorName |
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- If the conversation already exist in "Messages" view, then just tap on its entry to pop-up composer and write your Secure Message (as in
Xref |
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AnchorName | android_message_history |
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). - If you want to start a new chat by Secure Messages, then just tap + icon highlighted on the top right side of . Contact list will pop-up, tap on contact to whom you want to send Secure Message and composer will popup (as in
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- ) and now you are ready to write your secure message.
- It is also possible to insert a phone number, composer will popup
Xref |
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AnchorName | android_composer |
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and now you are ready to write your secure message.
Sending Secure Messages from "Contacts list" tab
Secure Messages are also available from "Contacts list" tab.
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details | AnchorName | contacts_list_ |
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You have to select an account a contact from the list shown in in
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AnchorName | android_contact_list |
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and , tap on the contact and show its details by clicking on "detail icon" displayed on its right side (see ).Then you get general contact (shown in Xref |
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AnchorName | contacts_list_tab |
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Prefix | figure |
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SubtitleText | contact's communication view |
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AnchorName | contact_further_detail |
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Once you choose which phone number of the account you want to send Secure Messages to, then you have to press on "clock icon" (
Xref |
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AnchorName | event_detail_icon |
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) to get the view shown in Xref |
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AnchorName | contact_further_detail |
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. In this view you can type your message, click on send secure message icon next to star highlighted, composer will pop up .Secure Messages status icons and known limitations
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