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- all files with names starting with
LowBatteryLog - all files with names starting with
LowMemory - (when reporting an issue with PrivateGSM Enterprise) all files with names starting with
PrivateGSMEnt - (when reporting an issue with PrivateGSM Professional) all files with names starting with
PrivateGSMProfessional
| Warning | ||
|---|---|---|
| ||
Crash logs for rebranded versions of PrivateGSM will start with a different text, i.e. the application's internal name. If you're supporting a rebranded version and are unsure what the internal name is:
If you can't access iTunes Connect or can't find the required information, refer to your PrivateWave technical support contact. |
...
E-mailing crash logs from the iPhone
| Anchor | ||||
|---|---|---|---|---|
| Warning |
|---|
This method is not recommended strongly discouraged and should only be used in an emergency. |
...
Locating the list of crash logs on iOS 8
- Open the
Settingsapp - Navigate to
Privacy - Navigate to
Diagnostics & Usage(near the end of the list) - Navigate to
Diagnostics & Usage Data
Locating the list of crash logs on iOS 7
- Open the
Settingsapp - Navigate to
General - Navigate to
About - Navigate to
Diagnostics & Usage(near the end of the list) - Navigate to
Diagnostics & Usage Data
Locating the relevant crash log in the list
...
| Warning | ||
|---|---|---|
| ||
Crash logs for rebranded versions of PrivateGSM will start with a different text, i.e. the application's internal name. If you're supporting a rebranded version and are unsure what the internal name is:
|
...
...
If you can't access iTunes Connect or can't find the required information, refer to your PrivateWave technical support contact. |
E-mailing the relevant crash log
...