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Quick Start Guide for BlackBerry
This guide provides you easy step-by-step instructions to help you get started with
Professional.Making a secure call with
Calling with
is very easy. Select “Dial secure call”. After your address appears and select a name to initiate a secure call.
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| Prefix | figure |
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| SubtitleText | you address book is shared with |
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| AnchorName | bb pro address book |
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To make a secure call, you and the called party must have software running on the mobile device, be connected to the Internet and to the same SIP server. |
You can make a secure call to any arbitrary number (presuming that the call peer has
connected) by simply entering the number on main menu and pressing the dial button.| Subtitle |
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| Prefix | figure |
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| SubtitleText | dial a number without picking it from your address book |
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| AnchorName | bb pro dial number |
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Receiving a secure call with
Once
is installed and all the settings are correctly configured on your device, you are able to receive a secure call. displays a screen when an incoming secure call is arrives to your phone. Press the Accept (green) button to allow the connection. After the system have exchanged and verified the security keys the you can start the conversation.| Info |
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To receive a secure call has to be running and be connected to the Internet. |
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| Prefix | figure |
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| SubtitleText | receiving a secure call |
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| AnchorName | bb pro receiving call |
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Checking your security
A
phone call is always encrypted. To check that nobody is intercepting the call, you must verify the security verification words with you remote party. After the call has been connected displays the same two security verification words at the bottom of the screen to both parties. If both of you and your contact see the same security verification words then the call is secure. The security verification words are different each time you make or receive a secure call. If the words are not the same hang up the call immediately as this may be a sign of a security attack.| Subtitle |
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| Prefix | figure |
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| SubtitleText | SAS displayed after you answered |
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| AnchorName | bb pro security verification words |
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Inviting your contacts
Using your address book, you can invite your contacts to join
. Open main menu () select “Invite others” and choose the contacts to whom you want to make secure calls (| Xref |
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| AnchorName | bb pro address book |
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) . They will receive a text message including the installation link so they can also install .
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This guide provides you easy step-by-step instructions to help you get started with
.
Placing secure calls with
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To make a secure call, you and the called party must have software running on the mobile device, be connected to the Internet and to the same . |
| Subtitle |
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| Prefix | figure |
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| SubtitleText | Main menu |
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| AnchorName | bb main menu |
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Select
Contacts item from the main view, select on the contact you want to call and select the contact number associated with
, then press the "Call" button:
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| Prefix | figure |
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| SubtitleText | you address book is shared with the application |
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| AnchorName | bb select contact |
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As you can see in
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| AnchorName | bb select contact |
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each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the
Presence Status for each contact.
Presence
The Presence avoid users to call contacts who are not reachable, eg: because they do not have
activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.
Starting with the present version, there are three lists:
- ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
- KNOWN: it shows only known contacts (registered or not) according to 's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
- FAVOURITES: it reads the contacts marked by you as " favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:
 | Online | The contact is reachable. You can make a secure call to the user. |
 | Offline | The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail |  Image Removed | Warning | The contact is not reachable using a full secure call, but you can call him using one Sip Trunk configured on your server. |
 | Error | There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call |
Calling by keyboard
You can make a secure call to any arbitrary number (presuming that the call peer has
connected) by simply entering the number on
main menu and pressing the dial button.
| Subtitle |
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| Prefix | figure |
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| SubtitleText | you can dial any number |
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| AnchorName | bb arbitrary call |
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Receiving a secure call with
Once
is installed and all the settings are correctly configured on your device, you are able to receive a secure call.
displays a screen when an incoming secure call is arrives to your phone. Press the
Accept (green) button to allow the connection. After the system have exchanged and verified the security keys the you can start the conversation.
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| Subtitle |
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| Prefix | figure |
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| SubtitleText | incoming call |
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| AnchorName | bb incoming call |
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Checking your security
A
phone call is always encrypted. To check that nobody is intercepting the call, you must verify the security verification words with you remote party. After the call has been connected displays the same two security verification words at the bottom of the screen to both parties. If both of you and your contact see the same security verification words then the call is secure. The security verification words are different each time you make or receive a secure call. If the words are not the same hang up the call immediately as this may be a sign of a security attack.| Subtitle |
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| Prefix | figure |
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| SubtitleText | SAS displayed after you answered |
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| AnchorName | bb pro security verification words |
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| Image Added |
Call status
To establish a call
completes three phases shown by three icons:
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| Red light | Starting the connection | Connection not yet established. This step may take several seconds |
| Image Added | Yellow light | Key exchange | Connection established: encryption keys are being exchanged. |
| Green light | Secure call established | Connection established and secure. You can now speak securely |
Checking your security
A
call is always encrypted. The call is automatically secured during the call setup. As soon as the call is established you can immediately start to talk securely with your call peer....
Check
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a digital certificate verification on the SIP/TLS server. If a certificate error appears check whether the date of your phone is correct. If the date is correct it is possible that the certificate is wrong, misconfigured or expired or that your phone is undergoing a security attack. In these cases always contact your system administrator. |
Inviting your contacts
Using your address book, you can invite your contacts to join
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Open
main menu () select “Invite others” and choose the contacts to whom you want to make secure calls (| Xref |
|---|
| AnchorName | bb pro address book |
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|
) . They will receive a text message including the installation link so they can also install .
History
Every event performed or received on your
is listed into the "History" view, which can be displayed by selecting "
Recent" item in the Main view.
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