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Info

To make a secure call, you and the called party must have

Brand
brandclient
software running on the mobile device, be connected to the Internet and to the same
Brand
brandserver
 server.

Subtitle
Prefixfigure
SubtitleText
brandclient
AnchorNamebb main menu
Image Modified

Calling by contact list

Select Contacts item from the main view, select on the contact you want to call and select the contact number associated with
Brand
brandclient
, then press the "Call" button:
Subtitle
Prefixfigure
SubtitleTextyou address book is shared with
brandclient
AnchorNamebb select contact
Image Modified
Subtitle
Prefixfigure
SubtitleTextCall button
AnchorNamebb_call_button

Image Modified

 

As you can see in 
Xref
AnchorNamebb select contact
 each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have

Brand
brandclient
activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Starting with the present version, there are three lists:
  • BASE: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
  • KNOWN: it shows only known contacts (registered or not) according to
    Brand
    brandserver
    's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
  • FAVOURITES: it reads the contacts marked by you as "
    Brand
    brandclient
    favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

OnlineThe contact is reachable. You can make a secure call to the user.
OfflineThe contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
Warning

The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server. 

ErrorThere is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

 

Calling by keyboard

You can make a secure call to any arbitrary number (presuming that the call peer has

Brand
brandclient
connected) by simply entering the number on
Brand
brandclient
main menu and pressing the dial button (the one shown in
Xref
AnchorNamebb_call_button
). 

Subtitle
Prefixfigure
SubtitleTextyou can dial any number
AnchorNamebb arbitrary call
Image Modified

Receiving a secure call with

Brand
brandclient

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Subtitle
Prefixfigure
SubtitleTextincoming call
AnchorNamebb incoming call
Image Modified

Call status

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Subtitle
Prefixfigure
SubtitleTextthe call is secured
AnchorNamebb secured call
Image Modified

History

Every event performed or received on your

Brand
brandclient
is listed into the "History" view, which can be displayed by selecting "History" item in the Main view.

Subtitle
Prefixfigure
SubtitleTextrecent event list
AnchorNamerecent_log

Image Modified

Events are displayed grouped on the account they are related to. So you'll have one line for each account who left a communication event into your "History". 

Subtitle
Prefixfigure
SubtitleTextevent detail
AnchorNameevent_log_detail

Image Modified

Subtitle
Prefixfigure
SubtitleTextcentral key
AnchorNamebb_central_key

Image Modified

 

You can access event's details by selecting the line you're interested into and pressing the central key (the one shown in

Xref
AnchorNamebb_central_key
) . An example of a detailed event related to Mr. Adelio Rezzonico is shown in 
Xref
AnchorNameevent_log_detail
. 

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Subtitle
Prefixfigure
SubtitleTextAn example of secure messaging
AnchorNamesecure message view

Image Modified

Secure Messages rely on the very same security infrastructure the voice calls do. Plus for security each Secure Message is blanked 15 minutes after it's been read or sent.

Subtitle
Prefixfigure
SubtitleTextblanked secure message
AnchorNameblanked_secure_message

Image Modified


Warning

Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account.

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Subtitle
Prefixfigure
SubtitleTexttype a new Secure Message
AnchorNametyping_ptm

Image Modified

Subtitle
Prefixfigure
SubtitleText"enter" keyboard button
AnchorNamebb_enter_button

Image Modified

As you can see in 

Xref
AnchorNametyping_ptm
: you can type Secure Messages and send them to your party by pressing enter button (cfr.
Xref
AnchorNamebb_enter_button
).

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Subtitle
Prefixfigure
SubtitleTextcontacts list tab
AnchorNamecontacts_list_tab

Image Modified

You have to select an account from the list shown in 

Xref
AnchorNamebb select contact
 and show its details by clicking on the blue icon displayed on its right side. Then you get a view like in 
Xref
AnchorNamecontacts_list_tab
.

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