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This guide provides you easy step-by-step instructions to help you get started with Moseo SMART Enterprise.

Secure calls

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with 
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Calling with Moseo SMART is

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 is a very easy task. You can both use your contact list or directly dial a number using the dialpad.

 

Info

To make a secure call, you and the called party must have Moseo SMART

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software running on the mobile device, be connected to the Internet and to the same Moseo
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.

 

 

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SubtitleTextMoseo SMART main Main view
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Calling by Contacts list

Select Contacts tab from the tab bar, tap on the contact you want to call and select the contact number associated with Moseo SMART
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SubtitleTextyour address book is shared with Moseo SMART
AnchorNameandroid dial

As you can see in 

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 each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have Moseo SMART activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Starting with the present version, there are three lists:
  • ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
  • KNOWN: it shows only known contacts (registered or not) according to Moseo server's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
  • FAVOURITES: it reads the contacts marked by you as "Moseo SMART favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

OnlineThe contact is reachable. You can make a secure call to the user.
OfflineThe contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
Warning

The contact is not reachable using a full secure call, but you can call him using one Sip Trunk configured on your server. 

ErrorThere is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

 

Calling by dialpad

You can make a secure call to any arbitrary number (presuming that the call peer has Moseo SMART connected) from Moseo SMART menu by simply entering the number with the on-screen keypad and pressing the dial (green) button. 

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