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Numbered Headings
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Data Retention

The "Data Retention" is an EVSS feature about archiving and storing

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policies for some

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historical data

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.

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Subtitle
Prefixfigure
SubtitleTextMenu access to the Data Retention
AnchorNamedata_retention_menus

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You can access the functions of "Data Retention" using the menu entries shown in 

Xref
AnchorNamedata_retention_menus
 under the "SERVER CONFIGURATION" voice.

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The first

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 one is used

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to configure

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 the Retention features,

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the latter

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 for retrieving

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 the information stored on the hard disk of PrivateServer.

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Setup of Data Retention

You can

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configure a retention policy for some important

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historical data managed by the appliance.

 

Subtitle
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SubtitleTextData Retention Policy list
AnchorNamedata_retention_policy_list

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In 
Xref
AnchorNamedata_retention_policy_list
 is shown the list of the available

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historical data stored. The number of periods configured are kept in internal database. Older data are periodically deleted from internal database and moved out to local file system as a compressed archive that could be later downloaded, archived elsewhere and deleted

 

Warning

The data involved in the process are deleted from internal

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database and exported on local file system for archival.

 

 

Info

If you need to understand the data stored in each Data Type, please refer to the

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logging section of the present manual.

 

 

Subtitle
Prefixfigure
SubtitleTextData Retention Policy editor
AnchorNamedata_retention_policy_editor

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Each log entry listed

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in 

Xref
AnchorNamedata_retention_policy_list
 has an editor form as the one shown

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in 

Xref
AnchorNamedata_retention_policy_editor
. Using the mentioned form you can:

  • enable the Data Retention(Enabled

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  •  checkbox)
  • select the period to be kept on-line (Period Duration)
  • choose how many archives you want to keep online (Period/s Online)

 

Tip

A Privacy option can be setup in order to avoid any Call Record in the appliance. If you set the CDR Period to '0' (zero) then no more CDR logging will be performed for any DIRECT call (calls between two users).

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Retrieve the Data Archives

As said in the previous paragraph (4.0.3.2), there are two left menu entries to manage the Data Retention feature (see 
Xref
AnchorNamedata_retention_menus
). If you want to access to the stored archives just press the "Archived Data" link.

 

Subtitle
Prefixfigure
SubtitleTextData Archive List
AnchorNamedata_archive_list

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The "Data Archive List" is shown in the page body (see 

Xref
AnchorNamedata_archive_list
). Each archive row shows its Name, its Creation Timestamp

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 and its Size (all the columns are pretty self explaining).

The last two columns shows two icons: the first one is for downloading the archive, the second one is for deleting it.

Tip

It's possible to download the archive also by clicking on its name

Data Archives and Secure Messaging

No content or message body is saved in data retention for Secure Messaging. You can just download a CSV view of Secure Message transport data, such as sender, recipient, acceptance date, delivery status.

Delete Data Archives

If you choose to delete the archive, press the last column icon.

Subtitle
Prefixfigure
SubtitleTextThe confirmation pop-up window
AnchorNamepopup_are_you_sure

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A confirmation is requested (see 

Xref
AnchorNamepopup_are_you_sure
). If you approve the action then the archive is removed from both the list and the hard disk of the appliance.

Warning
titlePoint of no return action!

Please be aware that this action isn't undoable! Once confirmed the deletion, the archive is lost forever!

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System's logs

PrivateServer is composed by multiple system applications beside the main Secure Voip Engine and its Web Console and they write down informations in logs. That's why PrivateServer applies one retention policy on these applications' logs as well. We're talking about:

  • Tomcat
  • Asterisk

In addition to historical data collected in internal database, the two main PrivateServer's components can log debug information in log files.

They main components are:

  • Secure Voip Engine
  • Web Console

Both of them use default system locations (specifically directory /var/log) to store their logs. PrivateServer saves only the last week of these files and rotates them on a daily base. Rotate operation implies both deletion for files oder than one week and archiving in .zip format for the most recent ones. All the log files are labelled by timestamp of the rotation.

 

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