Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Migrated to Confluence 5.3

...

You'll get exactly the same view shown in 

Xref
AnchorNamebb_detailed_history
Xref
AnchorNameiphone_detailed_history
 or 
Xref
AnchorNameandroid_detailed_history
in History (detailed event view).

Info

Please note that by convention your outgoing communications are placed on the right side of the screen, while the incoming ones by the chosen contact are placed on the left of the screen.

...

Obviously a Secure Message can be received as it can be sent. In this case a specific notification is raised by PrivateGSM using system's notifications. 

iPhone locked

PrivateGSM in background

Once you open the application

new Secure Message notification is shown

PrivateGSM shows an event

notification on its icon

"Recent" icon shows how many events occurred.

Clicking on "Recent" shows "History" list with event item in bold.

BlackBerry lockedClick on system's notification areaClick on PrivateGSM item

Sound and vibration notify a new event.

Once unlocked "new message" icon is shown in notification area

Event list is dropped down. PrivateGSM has its item

as well (bottom line)When you drop down the event list, PrivateGSM item

shows the "new message" icon and you can click on it.

You got redirected directly to "History" view where

the proper item is in bold "Message received" event is bolded.

 
Android lockedClick on system's notification areaClick on PrivateGSM item

Sound and vibration notify a new event. If you had a model equipped

with coloured led, then it would lit.

Once unlocked, "new message" icon is shown in notification area

Event list is dropped down. PrivateGSM has its item

as well (bottom line).

You got When you drop down the event list, PrivateGSM item

shows the "new message" icon and some details about the sender.

Once you clicked on PrivateGSM item in event list, you got

redirected directly to "History" view where

the proper item is in bold.

  

the "received message" event is bolded.

Image AddedImage AddedImage Added
Info

If just one message has been received, then clicking on the notification would lead you directly to the event detail where you'll be able to read the message.

 

As shown above each platform shows the event notification differently, according to the underlying operating system behaviour.

...

BlackBerry expired Secure MessageiPhone expired Secure MessageAndroid expired Secure Message
 Image Added

Each time you send a Secure Message you can see a status icon appearing on its side. Here follows an explanation of each icon along with its status name and meaning:

IconDescriptionMeaning Timeouts and general behaviour

Sending Message

PrivateGSM is actually trying to send the Secure Message to its recipient via PrivateServer

If there is some network issue, then PrivateGSM starts the retry procedure: it tries to send 5 times the message to PrivateServer. If it fails at the fifth try (5 * TLSTimeout = 60 secs), then the message remains in the client queue waiting for one of the following triggers:

    • The user can connect to Sip Server
    • The client sends a SIP KeepAlive to the server
    • The user sends another message

If more than 12 hours passed and the message is still in client queue waiting to be sent, then the message expires: a "Send error" notification is fired by PrivateGSM and the message is removed from local queue

 

Message Enqueued

Secure Message has been enqueued in PrivateServer encrypted storage and will be delivered to recipient as soon as possible.

If delivery is not possible because the peer if offline, PrivateServer retries as soon as recipient registers for up to an expiration period (72h), before removing them definitely from the database.
Message Delivered

Secure Message has been delivered to recipient's device, who could have read it or not.

None
Error sending Message

This status is a fall back for any other one and it's triggered both by timeouts and error responses.

None

Navbar