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  1. Accept the voice call: since this channel takes has priority over VoIP, the secure call will be automatically hung upgo to the "hold" state and may be suspended when the voice call terminates.
  2. Refuse the voice call: the VoIP call remains connected and you can continue the secure 

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Warning
titleException

The above statement is not applicable to the iPhone platform. In case of Apple devices the secure call is immediately put in an "on hold" state until the GSM call is closed. The secure call can be retrieved afterwards if the other party is still waiting.

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brandclient
behaviour changes during the ringing:
  • Android: The secure call audio is mixed with the ringings
  • iPhone: The secure call is immediately put in an "on hold" state until the GSM call is closed. 
Note

As soon as the "on hold" state starts, the party "on hold" hears some music. This music is performed by

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brandserver
and is called MoH (Music on Hold).

 

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To check your mobile phone network, check the symbol next to the signal bar:

Subtitle
PrefixfigureFigure
SubtitleText3G network
AnchorName3g network

Subtitle
PrefixfigureFigure
SubtitleText3.5 G network (HSDPA)
AnchorName3.5g network

 

 

 

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Tip

Use Wi-Fi when available. There are no additional costs and call quality will be definitely better.

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