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Brand
brandclient

Quick Start Guide for BlackBerry OS

This guide provides you easy step-by-step instructions to help you get started with 

Brand
brandclient
.

Secure calls with 
Brand
brandclient

Calling with 

Brand
brandclient
 is a very easy task. You can both use your contact list or directly dial a number using the dialpad.

 

Info

To make a secure call, you and the called party must have

Brand
brandclient
software running on the mobile device, be connected to the Internet and to the same
Brand
brandserver
.

Subtitle
Prefixfigure
SubtitleTextMain menu
AnchorNamebb main menu

Calling by contact list

Select Contacts item from the main view, select on the contact you want to call and select the contact number associated with 
Brand
brandclient
, then press the "Call" button:
Subtitle
Prefixfigure
SubtitleTextyou address book is shared with the application
AnchorNamebb select contact

As you can see in 

Xref
AnchorNamebb select contact
 each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have 

Brand
brandclient
 activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Brand
brandclient
 gives you access to three different kind of lists:
  • ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
  • KNOWN: it shows only known contacts (registered or not) according to 
    Brand
    brandserver
    's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
  • FAVOURITES: it reads the contacts marked by you as "
    Brand
    brandclient
     favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

OnlineThe contact is reachable. You can make a secure call to the user.
OfflineThe contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
ErrorThere is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

 

Calling by keyboard

You can make a secure call to any arbitrary number (presuming that the call peer has 

Brand
brandclient
 connected) by simply entering the number on 
Brand
brandclient
 main menu and pressing the dial button. 

Subtitle
Prefixfigure
SubtitleTextyou can dial any number
AnchorNamebb arbitrary call

 

Receiving a secure call with 
Brand
brandclient

 Once 

Brand
brandclient
 is installed and all the settings are correctly configured on your device, you are able to receive a secure call. 
Brand
brandclient
 displays a screen when an incoming secure call is arrives to your phone. Press the Accept (green) button to allow the connection. After the system have exchanged and verified the security keys the you can start the conversation.

...

Subtitle
Prefixfigure
SubtitleTextincoming call
AnchorNamebb incoming call

Subtitle
Prefixfigure
SubtitleTextcall secured and in progress
AnchorNamebb call secured

 

Checking your security

Brand
brandclient
 phone call is always encrypted. To check that nobody is intercepting the call, you must verify the security verification words with you remote party. After the call has been connected 
Brand
brandclient
 displays the same two security verification words at the bottom of the screen to both parties. If both of you and your contact see the same security verification words then the call is secure. The security verification words are different each time you make or receive a secure call. If the words are not the same hang up the call immediately as this may be a sign of a security attack.

Subtitle
Prefixfigure
SubtitleTextSAS displayed after you answered
AnchorNamebb pro security verification words

Call status

To establish a call 

Brand
brandclient
 completes three phases shown by three icons:

Call status icons

Image RemovedImage Added

Red light

Starting the connection

Connection not yet established. This step may take several seconds

Image Modified

Yellow light

Key exchange

Connection established: encryption keys are being exchanged.

Image Modified

Green light

Secure call established

Connection established and secure. You can now speak securely

Inviting your contacts

Using your address book, you can invite your contacts to join 

Brand
brandclient

...

Open 

Brand
brandclient
 main menu (
Xref
AnchorNamebb pro invite others
) select “Invite others” and choose the contacts to whom you want to make secure calls (
Xref
AnchorNamebb pro invite others 2
)  . They will receive a text message including the installation link so they can also install 
Brand
brandclient
.

History

Every event performed or received on your 

Brand
brandclient
 is listed into the "History" view, which can be displayed by selecting "Recent" item in the Main view.

...

You can access event's details by selecting the line you're interested into and pressing the central key (

Xref
AnchorNameevent_log_detail
). 

Secure Messages

You can communicate with your peers by text messages using the Secure Messages System which provides Secure Messages. A Secure Message is a text message that travels into the same encrypted architecture of the Secure Call. 

...

Warning

Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account.

Sending Secure Messages from "History" tab

Secure Messages are available via "History" view, specifically from the detailed view: 

Xref
AnchorNameevent_log_detail

...

As you can see in 

Xref
AnchorNametyping_ptm
: you can type Secure Messages and send them to your party by pressing enter button (cfr. 
Xref
AnchorNamebb_enter_button
).

Sending Secure Messages from "Contacts" tab

Secure Messages are also available from "Contacts" tab. 

...

Subtitle
Prefixfigure
SubtitleTextContact's communication view
AnchorNamecontact_further_detail

Image Modified

Once you select the desired phone number of the account you want to send Secure Messages to, then you get the view shown in 

Xref
AnchorNamecontact_further_detail
 from where you can type your message. 

Secure Messages status icons and known limitations

Each Secure Message is displayed with an icon showing its status. Most important icons are:

IconMeaning
Image Modified

Sending Message

Image ModifiedMessage Delivered
Image ModifiedError sending Message

...