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- Full: you have a valid license.Subscription: you have a license that is valid for a time limited period
- Waiting for server response: unknown status because of license server unreachability
- Trial: you have a license that is valid for a 15 days trial period
- Expired: the license is expired
Upon first installation
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Note |
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Trial period |
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is activated after first installation occurred on |
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specific device. Further installations on the same device do not grant more trial periods or extended ones!! |
Checking your
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license
BlackBerry
Select License from the main menu and check your user license
Step 1 | Step 2 |
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Select License | Check your licenseLicense |
iPhone
Select More > Licensing and then check your license
Step 1 | Step 2 |
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Select Licensing | Check your licenseLicense |
Android
Select License from the option menu and check your user license
Step 1 | Step 2 |
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Select License | Check your licenseLicense |
Activating a license
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License activation
As said before, once your trial period is over, you need one valid license in order to continue using
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Note |
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To obtain valid license codes you have to contact your Service Provider Operator. |
Once you have the code you can enter it directly in the application to activate the full functionality of
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Info |
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Most of the times you do not need to insert licence codes necessary because they are provisioned by your Service Operator along with client settings, via Automatic Activation (please read Automatic activation) |
BlackBerry
Select License from main screen and then click on "Activate a new license". Insert the activation code and click on Activate button
Step 1 | Step 2 | Step 3 |
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Select License | Select "Activate a new license" | Insert activation code |
iPhone
Select Licensing under Mode. Tap on the text field and insert the activation code. Tap on Activate: the license is being activated
Step 1 | Step 2 | Step 3 | Step 4 |
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Select Licensing | Tap on the "Activation code" text field |
| License activation is performed |
Android
Select License in option menu. Tap on "Activate new license" button and insert the activation code. Tap on Ok button: the license is being activated
Step 1 | Step 2 | Step 3Step 4 | ||
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Select License | Tap the "Activate a new license" button | Insert code | License activated | and press "OK" |
License Migration
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- If you change your device and move your SIM card into your new device, your license will be automatically migrated to new device.
- If you change your SIM (eg: move to a new mobile operator) and insert a new SIM, your license status will be preserved.
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Automatic license migration from one iPhone to a new device is NOT supported due to some platform constraints imposed by the operation system. Request a manual license migration from PrivateWave
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On Android and Blackberry platform you can also check the license state from the main screen of
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Trial period | |
Receive Only mode | License Expired |
Waiting for server response after license code activation (unknown status) | |
Full license |
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