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Info

To make a secure call, you and the called party must have PrivateGSM software running on the mobile device, be connected to the Internet and to the same PrivateServer server.

Subtitle
Prefixfigure
SubtitleTextPrivateGSM main menu
AnchorNamebb main menu

Calling by contact list

Select Contacts item from the main view, select on the contact you want to call and select the contact number associated with PrivateGSM, then press the "Call" button:
Subtitle
Prefixfigure
SubtitleTextyou address book is shared with PrivateGSM
AnchorNamebb select contact
Subtitle
Prefixfigure
SubtitleTextCall button on most of BlackBerries
AnchorNamebb_call_button

 

As you can see in 
Xref
AnchorNamebb select contact
 each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have PrivateGSM activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Starting with the present version, there are three lists:
  • BASE: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
  • KNOWN: it shows only known contacts (registered or not) according to PrivateServer's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
  • FAVOURITES: it reads the contacts marked by you as "PrivateGSM favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

OnlineThe contact is reachable. You can make a secure call to the user.
OfflineThe contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
Warning

The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server. 

ErrorThere is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

 

Calling by keyboard

You can make a secure call to any arbitrary number (presuming that the call peer has PrivateGSM connected) by simply entering the number on PrivateGSM main menu and pressing the dial button (the one shown in

Xref
AnchorNamebb_call_button
). 

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You can communicate with your peers by text messages using the Secure Messages System which provides Secure MessagesSecure Message is a text message that travels into the same encrypted architecture of the Secure Call. 

Info

The maximum length of a single message is 160 character

Subtitle
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SubtitleTextAn example of secure messaging
AnchorNamesecure message view

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Subtitle
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SubtitleTextblanked secure message
AnchorNameblanked_secure_message

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Warning

Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account.

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Subtitle
Prefixfigure
SubtitleTexttype a new PTMSecure Message
AnchorNametyping_ptm

Image Modified

Subtitle
Prefixfigure
SubtitleText"enter" keyboard button on keyboard
AnchorNamebb_enter_button

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As you can see in 

Xref
AnchorNametyping_ptm
: you can type Secure Messages and send them to your party by pressing enter button (cfr.
Xref
AnchorNamebb_enter_button
).

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You have to select an account from the list shown in 

Xref
AnchorNameiphone address bookbb select contact
 and show its details by clicking on the blue icon displayed on its right side. Then you get a view like in 
Xref
AnchorNamecontacts_list_tab
.

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