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Info

To make a secure call, you and the called party must have PrivateGSM software running on the mobile device, be connected to the Internet and to the same PrivateServer server.

Subtitle
Prefixfigure
SubtitleTextPrivateGSM main menu
AnchorNamebb main menu

Calling by contact list

Select Contacts item from the main view, select on the contact you want to call and select the contact number associated with PrivateGSM, then press the "Call" button:
Subtitle
Prefixfigure
SubtitleTextyou address book is shared with PrivateGSM
AnchorNamebb select contact
Subtitle
Prefixfigure
SubtitleTextCall button on most of BlackBerries
AnchorNamebb_call_button

 

As you can see in 
Xref
AnchorNamebb select contact
 each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have PrivateGSM activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Starting with the present version, there are three lists:
  • BASE: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
  • KNOWN: it shows only known contacts (registered or not) according to PrivateServer's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
  • FAVOURITES: it reads the contacts marked by you as "PrivateGSM favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

OnlineThe contact is reachable. You can make a secure call to the user.
OfflineThe contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
Warning

The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server. 

ErrorThere is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

 

Calling by keyboard

You can make a secure call to any arbitrary number (presuming that the call peer has PrivateGSM connected) by simply entering the number on PrivateGSM main menu and pressing the dial button (the one shown in

Xref
AnchorNamebb_call_button
). 

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SubtitleTextevent detail
AnchorNameevent_log_detail

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SubtitleTextcentral key
AnchorNamebb_central_key

Image Added

 

You can access event's details by selecting the line you're interested into and pressing the central key (the one shown in

Xref
AnchorNamebb_central_key
) . An example of a detailed event related to Mr. Adelio Rezzonico is shown in 
Xref
AnchorNameevent_log_detail

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You can communicate with your peers by text messages using the Secure Messages System which provides Secure Messages.  Secure Message is a text message that travels into the same encrypted architecture of the Secure Call. 

Info

The maximum length of a single message is 160 character

Subtitle
Prefixfigure
SubtitleTextAn example of secure messaging
AnchorNamesecure message view

 Image Added

Secure Messages rely on the very same security infrastructure the voice calls do. Plus for security each Secure Message is blanked 15 minutes after it's been read or sent.

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SubtitleTextblanked secure message
AnchorNameblanked_secure_message

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Warning

Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account.

Sending Secure Messages from "History"

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view

Secure Messages are available via "History" tabview, going into specifically from the detailed view: 

Xref
AnchorNameevent_log_detail

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Prefixfigure
SubtitleTexttype a new PTMSecure Message
AnchorNametyping_ptm

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Image Added

Subtitle
Prefixfigure
SubtitleText"enter" keyboard button
AnchorNamebb_enter_button

Image Added

As you can see in 

Xref
AnchorNametyping_ptm
: you can type Secure Messages and send them to your party by pressing the "Send" button (the one on the right side of the text box in enter button (cfr.
Xref
AnchorNametypingbb_enter_ptmbutton
).

Sending Secure Messages from "Contacts

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Secure Messages are also available from "Contacts list" tabview

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SubtitleTextcontacts list tab
AnchorNamecontacts_list_tab

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You have to select an account from the list shown in 

Xref
AnchorNameiphone address bookbb select contact
 and show its details by clicking on the blue icon displayed on its right side. Then you get a view like in 
Xref
AnchorNamecontacts_list_tab
.

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Prefixfigure
SubtitleTextcontact's communication view
AnchorNamecontact_further_detail

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 Once you select the desired phone number of the account you want to send Secure Messages to, then you get the view shown in

Xref
AnchorNametyping_ptm
 from where you can type your message.

Secure Messages status icons and known limitations

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Warning

Please note that the body of each Secure Message you send or receive will be deleted after 15 minutes you read or wrote it.

 

 

 

 

Warning

PMS need specific abilitation by your service provider. If the service is not available on your device please contact your support team to check it's enabled on your account.

PTMs are available via "History" event log. 

Note
You cannot directly send a PTM to a contact of choice. It's necessary for you and the contact you want to write to to have had a previous call or a PTM exchange.

Sending PTMs

Subtitle
Prefixfigure
SubtitleTexttype a new PTM
AnchorNametyping_ptm

Image Removed

Using interface shown in 

Xref
AnchorNameevent_log_detail
 you can type text messages and send them to your party simply pressing "Enter" button on your BlackBerry keypad (cfr. 
Xref
AnchorNametyping_ptm
).

Note

Actually it's not possible to use PMS in order to chat with multiple people (ie it's not possible to create chat rooms).

Warning

Please note that the body of each PTM you send or receive will be deleted after 15 minutes you read or wrote it.