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2.1 Accounts creation
Once you have almost one group you can fulfill it with SIP Accounts. In the Group List (PSOM 1.0 Groups) click on the Accounts icon on the right of each group's row.
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Each one is going to be detailed in the next paragraphs.
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2.1.1 Create a new account, the wizard way (automatic activation)
The "wizard way" is the new method for creating accounts. It's made for easing the load on the service manager's shoulder, letting him/her focusing on the service configuration without having to bother about the installation and configuration of the client.
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In the "wizard way" the user's account are DISABLED until the automatic activation is performed! |
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2.1.
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2 Create a new account, the plain way (manual configuration)
The "plain way" is a completely manual creation of the account. In this way you control any feature of the account, but you also need to configure the user's client manually. This way is the opposite of the automatic activation.
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You can create both PGSM (
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2.1.2.1 PGSM
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It's still possible to perform an Automatic Activation or to send the installation URL on iPads or devices without phone features using the Provisioning Messages. |
Account Type
To configure a
account select "PGSM" by the drop down menu in "Account Type".Brand brand client To configure a SNOM account select "SNOM" by the drop down menu in "Account Type".
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Some example for using the secondary phone number are this scenarios:
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2.1.
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2.2 SNOM
In the Account List page (
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You may have multiple rules for masking traffic. Combining together the Deny and the Permit option let you have a fine grain rule of access for any single user's account. Please keep in mind that the access rules are processed from the first to the last, meaning that the Deny will be used first and then will be analyzed the Permit one. So: Deny: 0.0.0.0/0.0.0.0 Permit: 216.27.242.66/255.255.255.255 Deny every address except for the only one allowed. |
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2.1.2.3 Actually create the Account
After you filled in the form (either the PGSM or the SNOM one), please click on the Create icon at the page's bottom.
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To use the automatic activation even in the plain way go reading the 1.1.4 Automatic Activation.
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2.1.3 Create a new account, the batch way
The "batch way" is an account creation mode designed specifically for large number of users to be created quickly.
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Once you've done you can choose whether to manually activate the user or to lean on the automatic activation.
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2.1.4 Account's details
The figure
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It's also possible to Edit the account's settings (more about this in the paragraph 1.1.2), Refresh account's data (which is proved to be quite useful to monitor the Text Messages status, like the Installation clicked) or simply Delete (paragraph 1.1.3) the account itself. In the following paragraphs you'll read more about account's management.
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2.2 Update the Account
To change the SIP Account values you need to reach the form showed in
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As shown in
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3 Delete the Account
In order to delete the account you have to access at the account details as described in paragraph 1.1.1.4. You have to get the Configuration details as in
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Once you're done, by pressing the "Ok" button, the Account List page will be shown up without the Account and with a warning: see
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2.4 Automatic Activation of the Account
After you created your new account(s) you have to configure the customer's client application
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You can check if the customer is connected using the "Registered Clients" menu. |
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5 Disabling/Enabling an Account
If you need to temporary block any account in both directions so that he cannot place or receive calls, then you can just disable him. When a disabled account tries to perform secure voice actions a proper audio message is played warning about the account' status.
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Just press it and it will change as in
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2.6 Searching an Account
You can search search a group's accounts with the search box on the menu bar of the Account list page.
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The search engine is based on Apache Lucene; see "Query Parser Syntax" for a detailed description of the full syntax of search queries. The field names that can be used in search queries are |
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2.7 Licensing
All licensing system now in managed trough user account by accessing
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