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A Secure Message is a Short Text Message that can be sent and received securely using

Brand
brandclient
. Secure Messages share the same communication infrastructure provided used for secure voice. EVSS do
Brand
brandsuiteshort
 do not relay at all on Apple Push Notification or Google Cloud Messaging, in order to protect users' security:

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Delivery is performed by SIP over TLS protocol, so as you can see the whole end-to-end path is encrypted and the message is stored after a local encryption on the server.

Enabling Secure Messages

Unless you're under provisioned configuration, it's possible to activate Secure Message feature by local setup. 

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Note

Be aware that Secure Messages can be received even if the feature itself hasn't been enabled. This is because enabling the feature means letting you write Secure Messages.

iPhone

Step 1Step 2
  • Enter "Settings" view
  • Switch on "Secure Message (experimental)"
  • A warning pop-up message is shown explaining security model and possible threats
  • Press on "Accept" button and you're done
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BlackBerry

Step 1Step 2
  
  

Android

Step 1Step 2
  
  

 

Send Secure Messages

It's possible to write Secure Messages to other parties both by answering them or by writing for your own initiative. In the first case you would probably use the Contact's History view, in the latter you would use the Contact's details view instead.

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