Provisioning profileProvisioning profile is a PrivateGSM configuration template, that can be re-used across different VoIP accounts. It is possible to create different provisioning profile, depending on organization and groups of user. Provisioning profile can be assigned to a group, as a default profile for all VoIP account in that group. It is possible to assign a provisioning profile to a specific VoIP account, overriding the group configuration. CSR can select and assign a specific provisioning profile. Subtitle |
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Prefix | figure |
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SubtitleText | default provisioning profile |
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AnchorName | default provisioning profile |
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| ![](/docs/download/attachments/6918640/Screen%20shot%202012-08-02%20at%203.53.44%20PM.png?version=1&modificationDate=1343916017938&api=v2&effects=drop-shadow) |
By default the appliance comes with a default provisioning profile. Create a new provisioning profileIn order to create a new provisioning profile you have to press the "New ProvisioningProfile" button and get a new profile form as below: Subtitle |
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Prefix | figure |
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SubtitleText | new provisioning profile |
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AnchorName | new provisioning profile |
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| ![](/docs/download/attachments/6918640/provprofedit.png?version=1&modificationDate=1344261917832&api=v2&effects=drop-shadow)
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The provisioning profile can contain an OEM license code that can be used during the initial license activation. |
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The only mandatory field is the provisioning profile name. |
Most of the field can be left as by default. You probably need to fill: - Customer Service Phone: number to be called to reach the customer service
- Customer Service Email: email that will receive the logs and the complaints about the issues
- Logging: it's not mandatory but still very suggested to enable the logging in the clients for possible troubleshooting analysis
- Read only settings: very handy to keep the application control. This wouldn't let the user to change the settings by his/hers own.
Blackberry devices require some specific configuration to work, especially the transport type to be used for the always-on connection used by signaling traffic (SIP over TLS): - BES: this transport routes your traffic through RIM servers around the world.
- BIS-B: this transport routes your traffic through RIM servers around the world.
- Direct-TCP: this is usual internet access option used on all other smartphone platforms, using internet APN.
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We strongly suggest to use Direct-TCP transport, both for privacy and performances reasons: - Privacy: signaling traffic is encrypted, that means that nobody can know who you called, but it is still possible to detect when you had a secure call. If you select Direct-TCP, your mobile operator or an attacker sniffing your traffic could know it. If you select BES or BIS-B also RIM can know this information
- Performances: RIM network (BES and BIS-B) is an overlay network, which add both latency and quality issues over your mobile operator network. It is still memorable the RIM server failure happened on October 2011, with one week outage
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APN configuration is mandatory, whichever transport you choose: - BES and BIS-B transport cannot route UDP traffic used during secure call
- Direct-TCP: APN configured here will be used only by PrivateGSM client, not by other installed applications
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When you completed to fill the form you can proceed with the profile creation just pressing the "Create" button at the bottom. Subtitle |
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Prefix | figure |
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SubtitleText | new provisioning profile created |
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AnchorName | new provisioning profile created |
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| ![](/docs/download/attachments/6918640/Screen%20shot%202012-08-02%20at%204.26.31%20PM.png?version=1&modificationDate=1343917841599&api=v2&effects=drop-shadow) |
Edit a provisioning profileFrom the Provisioning Profile list choose the profile you need to edit and click on it with your mouse. the "Show Provisioning Profile" page will appear (see Xref |
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AnchorName | new provisioning profile created |
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| ).Press the "Edit" button. Subtitle |
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Prefix | figure |
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SubtitleText | Provisioning Profile edit form |
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AnchorName | Provisioning Profile edit form |
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| ![](/docs/download/attachments/6918640/ScreenShot2012-07-25.jpeg?version=1&modificationDate=1343923371697&api=v2)
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Change the fields you need to and when you're done press the "Update" button at the bottom of the form to save the changes. Delete a Provisioning ProfileBy the very same form shown above in Xref |
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AnchorName | new provisioning profile created |
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| you can also delete your Provisioning Profile.You have to click on the "Delete" button and Confirm the operation by clicking "Ok" at warning in and the Profile is gone. |