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To make a secure call, you and the called party must have Brand brand client software running on the mobile device, be connected to the Internet and to the same Brand brand server .

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Prefix figure SubtitleText Main menu AnchorName bb main menu

Calling by contact list

Select Contacts item from the main view, select on the contact you want to call and select the contact number associated with

Brand
brand client

, then press the "Call" button:

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Prefix figure SubtitleText you address book is shared with the application AnchorName blackberry_contact_list

As you can see in 

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AnchorName blackberry_contact_list

 each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

 

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endDate	2015-04-21
startDate	2015-04-20

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have

Brand
brand client

activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Brand
brand client

 gives you access to three different kind of lists:

• ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
• KNOWN: it shows only known contacts (registered or not) according to

  Brand
  brand server

  's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
• FAVOURITES: it reads the contacts marked by you as "

  Brand
  brand client

   favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.

Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

Image Modified	Online	The contact is reachable. You can make a secure call to the user.
Image Modified	Offline	The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
Image Modified	Warning	The contact is not reachable using a full secure call, but you can call him using one Sip Trunk configured on your server.
Image Modified	Error	There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

 

Calling by keyboard

You can make a secure call to any arbitrary number (presuming that the call peer has

Brand
brand client

 connected) by simply entering the number on

Brand
brand client

 main menu and pressing the dial button. 

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You can access event's details by tapping on the (i) icon and thus have access to all the call events for the event listed in the call history (

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Secure Messages

You can communicate with your peers by text messages using the Secure Messages System which provides Secure Messages. A Secure Message is a text message that travels into the same encrypted architecture of the Secure Call. 

Secure Message are always persistent in blackberry 10 .

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10_message_history_details  Image Modified

Sending Secure Messages from "Secure Messages" tab

Sending Secure Messages from "Messages" view is very easy and straight forward.

• If the conversation already exist in "Messages" view, then just tap on its entry to pop-up composer and write your Secure Message (as in 

  Xref
  AnchorName blackberry_composer

  ).
• As you can see in figure

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• Xref
  AnchorName bb_enter_button

  : you can type Secure Messages and send them to your party by pressing enter button (cfr. 

  Xref
  AnchorName bb_enter_button

  ).
• If you want to start a new chat by Secure Messages, then just click on

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• + button highlighted as in 

  Xref
  AnchorName blackberry_message_history

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• . Contact list will pop-up, tap on contact to whom you want to send Secure Message and composer will popup (as in 

  Xref
  AnchorName blackberry_composer

  ) and now you are ready to write your secure message.. 
• It is also possible to insert a phone number, composer will popup 

  Xref
  AnchorName blackberry_composer

   and now you are ready to write your secure message.

Sending Secure Messages from "Contacts" tab

Secure Messages are also available from "Contacts list" tab. 

Image Modified

You have to select a contact from the list shown in 

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send secure message icon highlighted, composer will pop up .

Secure Messages status icons and known limitations

Each Secure Message is displayed with an icon showing its status. Most important icons are:

Icon	Meaning
Image Modified	Sending Message
Image Modified	Message Delivered
Image Modified	Error sending Message

There are few known limitations in the current Secure Message System: