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Excerpt

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have PrivateGSM activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Starting with the present version, there are three lists:

BASE: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
KNOWN: it shows only known contacts (registered or not) according to PrivateServer's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
FAVORITESFAVOURITES: it reads the contacts marked by you as "PrivateGSM favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.

Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

Online

The contact is reachable. You can make a secure call to the user.

Offline

The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail

Warning

The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server.

Warning

title	Enterprise version only!

Error

There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

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Warning
The "Favourite" entries are copies of the original contact stored in the Address Book. Thus any change made to the original contact will NOT be reflected on the one in the favourite list!

Add a contact to the Favorite Favourite list and do a call on Blackberry

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Remove a contact from the "FavoriteFavourite" list