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  • Making a secure call with PrivateGSM

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Excerpt

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have PrivateGSM activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Starting with the present version, there are three lists:
  • BASE: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
  • KNOWN: it shows only known contacts (registered or not) according to PrivateServer's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
  • FAVORITESFAVOURITES: it reads the contacts marked by you as "PrivateGSM favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

OnlineThe contact is reachable. You can make a secure call to the user. 
OfflineThe contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail 
Warning

The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server. 

Warning
titleEnterprise version only!

 

ErrorThere is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call 

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Warning

The "Favourite" entries are copies of the original contact stored in the Address Book. Thus any change made to the original contact will NOT be reflected on the one in the favourite list!

Add a contact to the Favorite Favourite list and do a call on Blackberry

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Remove a contact from the "FavoriteFavourite" list

Step 1
  • Select a contact
  • "Remove from favoritesfavourites" to remove it

Add a contact to the Favorite Favourite list and do a call on iPhone

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Remove a contact from the "FavoriteFavourite" list

Step 1
  • Tap on “Edit” button on the navigation bar
  • Hit the red simbol
  • Tap the "Delete" button

Add a contact to the Favorite Favourite list and do a call on Android

Step 1Step 2Step 3
To add a contact long tap on nameSelect the Favorites Favourites contact listTo start a secure call, select a contact

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Remove a contact from the "FavoriteFavourite" list

Step 1
To delete a contact, long tap on the name

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