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4.0.4 Call Detailed Records

Info
titleNEW FEATURE

In this version the CDR has been completely rearrange to better show the valuable informations

Despite its name the CDR is a debugging and quality assurance facility. It saves all the calls status, meaning it is very useful to understand is something is going wrong with you Secure Call Service.

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  • Call Date: when the call has been placed
  • Caller Number: The virtual phone number used to place the call
  • Caller: The caller description, if any
  • Caller Group: The caller's group description, if any
  • Callee Number: The virtual phone number called
  • Callee: The callee description, if any
  • Callee Group: The callee's group description, if any
  • Total Duration: how long the call lasted. Time elapsed from the moment the "Call Button" is pressed on the caller's client to the one in which the communication is closed at all
  • Call Duration: how long the call lasted, just the voice
  • Disposition: which result the call had
  • Hangup Cause: how long the call lasted
  • Call id: a unique number that identifies the call
  • Call type: nature of the call performed

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Relevant fields in CDR

The Disposition is very important because it tells you the exit code of each call. Possible codes are:

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