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endDate2015-04-21
startDate2015-04-20

Secure Messages

You can communicate with your peers by text messages using the Secure Messages System which provides Secure Messages. A Secure Message is a text message that travels into the same encrypted architecture of the Secure Call. 

Info

The maximum length of a single message is 160 character

  • If 
    Brand
    brandclient
     is configured with PIN disabled each Secure Message has a time validity, after which it expires. Expiration means that the Secure Message content is no longer readable and it's gone for good. Instead of message content you'd rather read "Message received" or "Message sent".
  • if 
    Brand
    brandclient
     is configured with PIN enabled each Secure Message is persistent.
Note

 If you disable PIN or use duress code all messages and calls history will be deleted from 

Brand
brandclient
 .

Subtitle
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SubtitleTextblanked secure message
AnchorNameblanked_secure_message

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Warning

Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account.

Sending Secure Messages from "Secure Messages" tab

Sending Secure Messages from "Messages" view is very easy and straight forward.

Subtitle
Prefixfigure
SubtitleTextblackberry message history
AnchorNameblackberry_message_history

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SubtitleTextblackberry Composer
AnchorNameblackberry_composer

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Subtitle
Prefixfigure
SubtitleText"enter" keyboard button
AnchorNamebb_enter_button

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  • If the conversation already exist in "Messages" view, then just tap on its entry to pop-up composer and write your Secure Message (as in 
    Xref
    AnchorNameblackberry_composer
    ).
  • As you can see in figure 11: you can type Secure Messages and send them to your party by pressing enter button (cfr. 
    Xref
    AnchorNamebb_enter_button
    ).
  • If you want to start a new chat by Secure Messages, then just click on blackberry button and choose New message from menu (as in 
    Xref
    AnchorNameblackberry_message_history
    )
     . Contact list will pop-up, tap on contact to whom you want to send Secure Message and composer will popup (as in 
    Xref
    AnchorNameblackberry_composer
    ) and now you are ready to write your secure message.. 
  • It is also possible to insert a phone number, composer will popup 
    Xref
    AnchorNameblackberry_composer
     and now you are ready to write your secure message.
Sending Secure Messages from "Contacts" tab

Secure Messages are also available from "Contacts list" tab. 

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SubtitleTextcontacts list details
AnchorNamecontacts_list_details

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SubtitleTextsend secure message
AnchorNameicon_send_message

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You have to select a contact from the list shown in 

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AnchorNameblackberry_contact_list
, tap on the contact and show its details 
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AnchorNamecontacts_list_details
, click on blackberry button and choose Send message, composer will popup 
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AnchorNameblackberry_composer
 and now you are ready to write your secure message.

Secure Messages status icons and known limitations

Each Secure Message is displayed with an icon showing its status. Most important icons are:

IconMeaning
Image Added

Sending Message

Image AddedMessage Delivered
Image AddedError sending Message

There are few known limitations in the current Secure Message System:

Note

Actually it's not possible to use Secure Messages in order to chat with multiple people (ie it's not possible to create chat rooms).