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| Warning |
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This method is strongly discouraged and should only be used in an emergency. |
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Crash logs can also be accessed directly from the iPhone as a list of text files.
Opening the list of crash logs on iOS 8
- Open the
Settingsapp - Navigate to
Privacy - Navigate to
Diagnostics & Usage(near the end of the list) - Navigate to
Diagnostics & Usage Data
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Opening the list of crash logs on iOS 7
- Open the
Settingsapp - Navigate to
General - Navigate to
About - Navigate to
Diagnostics & Usage(near the end of the list) - Navigate to
Diagnostics & Usage Data
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| Info | ||
|---|---|---|
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Crash logs for rebranded versions of PrivateGSM will start or contain different text, i.e. the application's internal name. If you're supporting a rebranded version and are unsure what the internal name is:
If you can't access iTunes Connect or can't find the required information, refer to your PrivateWave technical support contact. Note that, if the internal name is longer than 16 characters, iOS may truncate it (for example,PrivateGSMProfessional is truncated to PrivateGSMProfes in LatestCrash-PrivateGSMProfes) |
E-mailing
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a crash log
- Navigate to the relevant crash log by tapping on its name: you'll see a text field with the contents of the log
- Select all the the text, and long press to bring up the
Copymenu - Copy the text, and paste it in an e-mail
- Send the e-mail to technical support