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What is a "Secure Message"?

A Secure Message is a Short Text Message that can be sent and received securely using

Brand
brand client

. Secure Messages share the same communication infrastructure provided used for secure voice. EVSS do not relay at all on Apple Push Notification or Google Cloud Messaging, in order to protect users' security:

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Delivery is performed by SIP over TLS protocol, so as you can see the whole end-to-end path is encrypted and the message is stored after a local encryption on the server.

Send Secure Messages

It's possible to write Secure Messages to other parties both by answering them or by writing for your own initiative. In the first case you would probably use the Contact's History view, in the latter you would use the Contact's details view instead.

Note
Since the "History" lists all the communication attempted or happened on your Brand brand client , it's possible to start a conversation using "History" as well, eg: answering to a missed call by a Secure Message or just using one event conveniently.

Sending Secure Messages from "History" view

As you can see in History when you look at the screenshots presented as "Example of contact's history event" at the bottom of the Contact's History view, there's a text field you can use to type a new message, like the ones shown below:

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You can send your new message pressing the proper "Send" button in the User interface if you're on Android or iPhone, else on BlackBerry you just use the "Enter" key in your keyboard.

Sending Secure Messages from "Contact's Detail"

As stated before, Secure Messages are also available from "Contacts" view which is probably the best way to start a conversation via text messages. Obviously first thing it to reach the contact you want to write to. Please refer to Performing a secure call with <ac:macro ac:name="brand"><ac:parameter ac:name="brand">client</ac:parameter></ac:macro>.

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So you can now type your message, just as in 

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, 

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AnchorName iphone_typing_new_message

 and 

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.

Receive a Secure Message

Obviously a Secure Message can be received as it can be sent. In this case a specific notification is raised by

Brand
brand client

using system's notifications.

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As shown above each platform shows the event notification differently, according to the underlying operating system behaviour.

Secure Messages compared to SMSs

Secure Messages provide a user experience very similar to SMS, adding security and with some minor differences. Some current constraints will be relaxed in next versions.

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