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Info

To make a secure call, you and the called party must have

Brand
brandclient
software running on the mobile device, be connected to the Internet and to the same
Brand
brandserver
.

 

 

Select Contacts tab from the tab bar, tap on the contact you want to call and select the contact number associated with 
Brand
brandserver
.

 Calling by Contacts list

Subtitle
Prefixfigure
SubtitleTextyour address book is shared with application
AnchorNameandroid_contact_list

 Image Added

As you can see in 

Xref
AnchorNameandroid_contact_list
 each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have 

Brand
brandclient
 activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

Starting with the present version, there are three lists:
  • ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
  • KNOWN: it shows only known contacts (registered or not) according to 
    Brand
    brandserver
    's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
  • FAVOURITES: it reads the contacts marked by you as "
    Brand
    brandclient
     favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.
Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

OnlineThe contact is reachable. You can make a secure call to the user.
OfflineThe contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
Warning

The contact is not reachable using a full secure call, but you can call him using one Sip Trunk configured on your server. 

ErrorThere is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

 

Calling by dialpad

You can make a secure call to any arbitrary number (presuming that the call peer has 

Brand
brandclient
 connected) from 
Brand
brandclient
 menu by simply entering the number with the on-screen keypad and pressing the dial (green) button. 

Subtitle
Prefixfigure
SubtitleTextApplication dial pad
AnchorNameandroid dialpad

 Image Added

Receiving a secure call with 
Brand
brandclient

...

Subtitle
Prefixfigure
SubtitleTextyou are receiving a secure call
AnchorNameandroid receiving call

 Image Added

Subtitle
Prefixfigure
SubtitleText
AnchorNameandroid call in course

 

Call status

To establish a call 

Brand
brandclient
 completes three phases shown by two icons:

Call status icons

Image Removed

Red light

Starting the connection

Connection not yet established. This step may take several seconds

    

Image Removed

Green light

Secure call established

Connection established and secure. You can now speak securely

...

Image Added

Checking call security

Brand
brandclient
 call is always encrypted. To check that nobody is intercepting the call, you must verify the security verification words with you remote party. After the call has been connected 
Brand
brandclient
 displays the same two security verification words at the bottom of the screen to both parties. If both of you and your contact see the same security verification words then the call is secure. The security verification words are different each time you make or receive a secure call. If the words are not the same hang up the call immediately as this may be a sign of a security attack.

Subtitle
Prefixfigure
SubtitleTextsecurity verification words
AnchorNameandroid pro verification words

 Image Added

Call status

To establish a call 

Brand
brandclient
 completes three phases shown by two icons:

Call status icons

Image Added

Red light

Starting the connection

Connection not yet established. This step may take several seconds

    

Image Added

Green light

Secure call established

Connection established and secure. You can now speak securely

Inviting your contacts

Using your address book, you can invite your contacts to join 

Brand
brandclient
. Open 
Brand
brandclient
 
Xref
AnchorNameandroid pro home
 select “Invite others” from the option menu and choose the contacts to whom you want to make secure calls. They will receive a text message including the installation link so they can also install 
Brand
brandclient
. You can also enter manually the phone number using the dialpad

...

Subtitle
Prefixfigure
SubtitleTextSelect "Invite others"
AnchorNameandroid pro invite others

 Image Added

Subtitle
Prefixfigure
SubtitleTextchoose from your address book
AnchorNameandroid pro invite others 2

 Image Added

 

History

Every event performed or received on your 

Brand
brandclient
 is listed into the "History" tab, which can be displayed by pressing "Recent" icon on the tab bar.

  
Subtitle
Prefixfigure
SubtitleTextrecent event list
AnchorNamerecent_log

 Image Added

Subtitle
Prefixfigure
SubtitleTextevent detail icon
AnchorNameevent_detail_icon

...

Subtitle
Prefixfigure
SubtitleTextevent detail
AnchorNameevent_log_detail

Image Removed 

By clicking on this icon you have access to event's details (cfr 

Xref
AnchorNameevent_log_detail
). 

...

Subtitle
Prefixfigure
SubtitleTextblanked secure message
AnchorNameblanked_secure_message

Image Removed 

Warning

Secure Message System need specific abilitation. If the service is not available on your device please contact your support team to check it's enabled on your account.

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Subtitle
Prefixfigure
SubtitleTexttype a new Secure Message
AnchorNametyping_ptm

Image Removed 

Using interface shown in  you can type text messages and send them to your party by pressing the "Send" button (the one on the right side of the text box in 

Xref
AnchorNametyping_ptm
).

...

Subtitle
Prefixfigure
SubtitleTextcontact's details icon
AnchorNamedetail_icon

 

 

Subtitle
Prefixfigure
SubtitleTextcontacts list tab
AnchorNamecontacts_list_tab

Image Removed 

 

 

 

You have to select an account from the list shown in 

Xref
AnchorNameandroid_contact_list
 and show its details by clicking on "detail icon" displayed on its right side (see 
Xref
AnchorNamedetail_icon
).

...

Subtitle
Prefixfigure
SubtitleTextcontact's communication view
AnchorNamecontact_further_detail

Image Removed 

Once you choose which phone number of the account you want to send Secure Messages to, then you have to press on "clock icon" (

Xref
AnchorNameevent_detail_icon
) to get the view shown in 
Xref
AnchorNamecontact_further_detail
. In this view you can type your message.

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