Call modes

Brand
brand client

lets you to:

1. make secure calls to phone numbers and contacts using the

   Brand
   brand client

   +801 prefix (not available on iOS). In this case, you do not need to manually open the main menu of

   Brand
   brand client

   if the application is in background.
2. make secure calls to phone numbers and contacts without entering the

   Brand
   brand client

   prefix directly from menu of the application.

Secure prefix number (Android and BlackBerry)

Calls with

Brand
brand client

are simply identified by the "+801" prefix in front of the number to be dialed including the international prefix without zeros. For example:
"+801 44 333 1234567"

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Note
title Note
For quick dialing we recommend you save numbers with the +801 prefix as "secure" contacts in your phone book.

Secure calling by the +801 prefix (not available on iOS)

Warning
Dialing a call with secure prefix +801 is not available on iPhone/iPad due to platform constraints.

Making secure calls with

Brand
brand client

is very easy. Dialing is as simple as prefixing your phone numbers with +801 as with international calls. With secure prefix you can make calls as you do with normal calls on your phone: insert phone number, select a contact from your address book or even from recent calls logs. Phone numbers prefixed with secure prefix +801 are detected by

Brand
brand client

which automatically starts a secure call.

Dialing a secure call

You can dial a secure call by entering the "+801" prefix before the number to be dialed, including the international country code without zeros, and press the Dial button.

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Secure Calling from the contacts list in your mobile

You can call a number previously saved with the

Brand
brand client

prefix in the contact list of your mobile.

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Secure Calling from the

Brand
brand client

application

Dialing a secure call

You can make a secure call from the

Brand
brand client

menu by simply dialling the number complete with international country code (i.e.: +44 for UK) and pressing the dial button.

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secure_calling_from_contacts_in_pgsm secure_calling_from_contacts_in_pgsm

Secure Calling from the contacts lists in

Brand
brand client

You can make secure calls from

Brand
brand client

by simply selecting a contact.

Brand
brand client

sorts the contacts in the same way the address book of the mobile does.

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Note
title Suggestion
If you intend to frequently make secure calls to the same number, add it to your phone book with the Brand brand client prefix or add it to the Favorites list

Excerpt

Presence The Presence avoid users to call contacts who are not reachable, eg: because they do not have Brand brand client activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call. Contacts lists Starting with the present version, there are three lists: BASE: it lists all the contacts which are in the mobile address book, ordering them in the very same way. KNOWN: it shows only known contacts (registered or not) according to Brand brand server 's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status. FAVOURITES: it reads the contacts marked by you as " Brand brand client favorites". It's a selection of contacts you choose to have apart, in order to make speed calls. Each list may show a Contact status beside each contact. The contact status legenda is shown below: Contact status Online The contact is reachable. You can make a secure call to the user.   Offline The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail   Warning The contact is not reachable using a full secure call, but you can call him using the unsecure Sip Trunk configured on your server.  Warning title Enterprise version only!   Error There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

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The other lists (KNOWN and FAVOURITES) can show only one number per entry.

Secure Calling from the "Base" contacts list

To dial a secure call to a contact using the

Brand
brand client

menu on BlackBerry:

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Secure calling from "Favourites" contacts list

Brand
brand client

has also a "Favourite contacts" list. You can add and remove contacts from this list for a speed secure call.

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Secure Calling from the "Known" contacts list

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