PrivateWave
Quick Start Guide for BlackBerry OS

This guide provides you easy step-by-step instructions to help you get started with PrivateWave .

Secure calls with  PrivateWave

Calling with PrivateWave  is a very easy task. You can both use your contact list or directly dial a number using the dialpad.

 

To make a secure call, you and the called party must have PrivateWave software running on the mobile device, be connected to the Internet and to the same PrivateServer .

figure 1. Main menu

Calling by contact list

Select Contacts item from the main view, select on the contact you want to call and select the contact number associated with PrivateWave , then press the "Call" button:

figure 2. you address book is shared with the application

As you can see in figure 2. you address book is shared with the application each contact can show a coloured ball at its left, or nothing at all. These are status marker and they represent the Presence Status for each contact.

Presence

The Presence avoid users to call contacts who are not reachable, eg: because they do not have PrivateWave activated and/or connected. The main value of this feature is to improve user experience suggesting the possible outcome of a call.

Contacts lists

PrivateWave  gives you access to three different kind of lists:

• ALL: it lists all the contacts which are in the mobile address book, ordering them in the very same way.
• KNOWN: it shows only known contacts (registered or not) according to PrivateServer 's knowledge. This means it is a list of the contacts that are recognised by the server and thus can have a status.
• FAVOURITES: it reads the contacts marked by you as " PrivateWave  favorites". It's a selection of contacts you choose to have apart, in order to make speed calls.

Each list may show a Contact status beside each contact. The contact status legenda is shown below:

Contact status

	Online	The contact is reachable. You can make a secure call to the user.
	Offline	The contact is not reachable, because is not under network coverage or is offline. You can try to make a secure call but the call will likely fail
	Warning	The contact is not reachable using a full secure call, but you can call him using one Sip Trunk configured on your server.
	Error	There is a comunication error between your phone and the server. The contact status is unknown, anyway you can try to make a secure call

Calling by keyboard

You can make a secure call to any arbitrary number (presuming that the call peer has PrivateWave  connected) by simply entering the number on PrivateWave  main menu and pressing the dial button. 

figure 3. you can dial any number

Receiving a secure call with  PrivateWave

 Once PrivateWave  is installed and all the settings are correctly configured on your device, you are able to receive a secure call. PrivateWave  displays a screen when an incoming secure call is arrives to your phone. Press the Accept (green) button to allow the connection. After the system have exchanged and verified the security keys the you can start the conversation.

figure 4. incoming call

Call status

To establish a call PrivateWave  completes three phases shown by three icons:

Call status icons

Checking your security

A PrivateWave call is always encrypted. The call is automatically secured during the call setup. As soon as the call is established you can immediately start to talk securely with your call peer.

figure 5. the call is secured

History

Every event performed or received on your PrivateWave  is listed into the "History" view, which can be displayed by selecting "Recent" item in the Main view.

figure 6. recent event list

Events are displayed grouped on the account they are related to. So you'll have one line for each account who left a communication event into your "History". 

You can access event's details by selecting the line you're interested into and pressing the central key (figure 7. event detail). 

Secure Messages

You can communicate with your peers by text messages using the Secure Messages System which provides Secure Messages. A Secure Message is a text message that travels into the same encrypted architecture of the Secure Call. 

• If  PrivateWave  is configured with PIN disabled each Secure Message has a time validity, after which it expires. Expiration means that the Secure Message content is no longer readable and it's gone for good. Instead of message content you'd rather read "Message received" or "Message sent".
• if  PrivateWave  is configured with PIN enabled each Secure Message is persistent.

Sending Secure Messages from "Secure Messages" tab

Sending Secure Messages from "Messages" view is very easy and straight forward.

figure 9. blackberry message history

figure 10. blackberry Composer

figure 11. "enter" keyboard button

• If the conversation already exist in "Messages" view, then just tap on its entry to pop-up composer and write your Secure Message (as in figure 10. blackberry Composer).
• As you can see in figure 11: you can type Secure Messages and send them to your party by pressing enter button (cfr. figure 11. "enter" keyboard button).
• If you want to start a new chat by Secure Messages, then just click on blackberry button and choose New message from menu (as in figure 9. blackberry message history) . Contact list will pop-up, tap on contact to whom you want to send Secure Message and composer will popup (as in figure 10. blackberry Composer) and now you are ready to write your secure message.. 
• It is also possible to insert a phone number, composer will popup figure 10. blackberry Composer and now you are ready to write your secure message.

Secure Messages are also available from "Contacts list" tab. 

figure 12. contacts list details

figure 13. send secure message

You have to select a contact from the list shown in figure 2. you address book is shared with the application, tap on the contact and show its details figure 12. contacts list details, click on blackberry button and choose Send message, composer will popup figure 10. blackberry Composer and now you are ready to write your secure message.

Secure Messages status icons and known limitations

Each Secure Message is displayed with an icon showing its status. Most important icons are:

Icon	Meaning
	Sending Message
	Message Delivered
	Error sending Message

There are few known limitations in the current Secure Message System: